Job Title: Head of Quality- England
Location: Remote/Hybrid with flexibility to travel
Salary: Competitive depending on level of experience

WHO WE ARE

We’re one of the largest adult social care providers in the UK today – and we plan to keep growing and benefiting more lives. Our support is dynamic, person-centred and fulfilling, so people can enjoy a flourishing life. We deliver care and support with energy, passion and positivity. We’re very proud to be recognised as one of the best organisations to work in by The Sunday Times Best Places to Work 2024 and 2025.

ROLE OVERVIEW

We’re looking for a Head of Quality- England who’s ready to take ownership of our established quality team supporting our England division. We’re seeking a solutions focussed leader with the ambition and drive for collaboration and continual improvement.
As the Head of Quality- England, you will work strategically and collaboratively with the operations team to create an environment of continuous listening and learning to enhance the services, environments and outcomes that are delivered to the people we support.

You will:

• lead and develop the Quality Team including Quality Leads and Quality Partners to implement, maintain and review the organisations progressive person-led governance framework.

• be a subject matter expert in relation to best practice, quality assurance and regulatory standards, providing expert advice, guidance and coaching to equip our colleagues - working shoulder to shoulder with them.

• work in partnership with other Heads of Functions and the Managing Director to drive up quality and improve the experience of the people we support and our colleagues, building consistent and reliable experiences.

• develop a functional work plan and oversee and report on the delivery of the group’s assurance processes and quality governance forums.