Head of Sales and Account Management - Schools at British Council

, , Egypt -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

37083.33

Posted On

05 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Account Management, B2B Sales, Stakeholder Management, Project Management, People Management, Negotiation, CRM, Data Management, Business Development, Customer Success, Marketing, Team Leadership, Commercial Management, Training, Mentoring

Industry

Non-profit Organizations

Description

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Head of Sales and Account Management – Egypt The British Council is seeking an experienced and driven Head of Sales and Account Management for Egypt, based in Agouza, Egypt. In this pivotal role, you will support the development and implementation of our sales strategy while leading a high-performing team of Account Managers to achieve annual business-to-organisation (B2O) targets and key performance indicators (KPIs). You may also take responsibility for managing key accounts and leading on high-value opportunities within your territory. Your main accountabilities will include contributing to and helping implement the country sales and account management strategy to achieve B2B business targets. You will ensure that all key accounts managed by your team have an annual plan and targets, and will work closely with country and regional marketing teams to develop and execute marketing plans that support sales objectives. Monitoring a pipeline of new business and existing accounts will be essential to ensure the team remains on track to deliver annual targets. As a leader, you will provide direction and support to the Account Manager team within the B2O Sales Partnerships function, monitoring targets, performance, and resourcing to ensure KPIs are met. You will line-manage the Account Management and Customer Success teams, each responsible for their own portfolio of accounts, with a focus on developing bids, closing opportunities, and retaining and growing customer relationships. Acting as a mentor, you will help your team identify, close, and retain business, particularly with key accounts, and ensure new staff are effectively onboarded and receive the training and development they need to meet global standards. You will coordinate internal and external resources to deliver services efficiently and to the required quality standards. In business development, you will manage a pipeline of new qualified opportunities, both individually and across your team. You will develop compelling bids and proposals, drawing on expert support as needed, and may act as project manager for large opportunities. Negotiating commercial terms with customers, identifying and pursuing growth opportunities, and retaining at-risk accounts will be part of your remit. Commercial and financial management responsibilities include negotiating contracts within agreed margins. You will also maintain positive relationships with key accounts and internal teams, working collaboratively to deliver excellent customer experiences and resolve issues as they arise. Cross-functional alignment and collaboration with other internal leads will be critical to your success. You will support the global sales operating model by ensuring compliance with standard business processes and data governance requirements. Effective management of CRM workflows and other business processes will be expected, with a focus on data quality and accuracy. You will use data from CRM and other tools to monitor the sales effectiveness of your team, address areas of loss, and drive continuous improvement for our Schools and English & Exams business streams. Ensuring accurate client data management and providing data-driven insights on sales and retention will also be key aspects of your role. To be considered for this role, you must demonstrate excellent written and verbal proficiency in English (minimum C2 level), hold a university degree or equivalent in a relevant field, and possess high-level sales and negotiation skills. Strong stakeholder management, project management, and people management abilities are essential, as is proficiency in Microsoft Office programs. You should have at least four years of sales experience, including B2B sales, experience managing a team, and familiarity with Salesforce or similar CRM platforms. Experience or knowledge of the Egyptian education landscape is also required. Desirable qualifications include solution-sales experience in large sectors such as education, financial services, media, pharmaceuticals, tourism, or government, as well as B2B marketing experience and relevant sales or marketing qualifications. Proficiency in the local language at C2 level for speaking and writing is also an advantage. Further Information Role: Head of Sales and Account Management – Egypt Number of positions: 1 Pay Band: 7 F Location: Agouza, Egypt Contract type: 2 years Fixed term contract (Extendable) Gross monthly salary: 37,083.33 EGP Closing date: 15th Dec 2025 (23:59 Gulf Standard Time) Other: The role is open to candidates who have legal right to work and located and based in Egypt at the time of application. Please note that all applications must be submitted in English. We recommend applying well in advance of the deadline to avoid any technical issues. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org

Responsibilities

The Head of Sales and Account Management will develop and implement the sales strategy while leading a team of Account Managers to achieve B2B targets. Responsibilities include managing key accounts, overseeing business development, and ensuring compliance with sales processes.