City Wonders is one of the largest and most-respected tour operators delivering amazing guest experiences in multiple European cities as well as New York City. We specialize in innovative high-quality tours featuring unique customer benefits and world-class customer service. These brand pillars differentiate City Wonders in the marketplace.

DO YOU HAVE THE RIGHT SKILLS AND FIT?

• 5+ years of B2B sales experience required with a primary focus on profitable revenue growth
• 3+ years of managing a team to deliver strong and consistent results
• Online travel distribution or OTA experience a plus
• Experience strategy for a global customer base is a plus, particularly for EMEA and US originations
• Proficiency with technology, including Microsoft Office 365 applications, such as Excel, Word, and PowerPoint
• Positive “can do” attitude with strong emotional intelligence (EQ) skills
• Excellent written and oral communication skills in English
• Solid presentation, persuasion, sales, and relationship building skills; strong distributor and internal stakeholder relationships will be key for success in this role
• Self-motivated and highly organized
• Analytical with proven track record for delivering results
• Flexibility to travel
• Bachelor’s degree in tourism related field or business
• Must have already established the legal right to work in the EU or UK prior to applying

WHAT WILL YOU BE RESPONSIBLE FOR EVERY DAY IN CITY WONDERS?

• Manage the Sales and Distribution team to optimize profitable revenue growth
• Work with your team to ensure strong multi-tiered relationships with distribution partners
• Act as the primary day-to-day Director-level contact with key accounts to secure and implement primary product placement initiatives on each distributor, including but not limited to product rollout, merchandising and marketing Initiatives
• Drive profitable revenue production, ensuring the distributors load, promote, and sell products consistent with the company’s overall sales strategy
• Contribute to the development of our online distribution strategy, focused on a return-on-investment approach to reach the distribution revenue objectives
• Demonstrate a strong external focus, including tourism industry involvement, to ensure that City Wonders maintains and grows its leadership position
• Gather and share marketplace intelligence and distributor feedback with key internal stakeholders to improve our products and positioning
• Develop and maintain knowledge of our products, services, and brand, to ensure distributors are kept up to date with the latest information on itinerary, content, selling points, and pricing
• Analyze sales data to conduct periodic business reviews with distributors
• Work closely with Destination Management (Product Development) and Revenue Management teams to continuously optimize product presence and pricing through distribution partners
• Continuously review performance metrics to spot issues and trends, then make relevant recommendations
• Work with other company teams to take advantage of revenue opportunities and quickly resolve issues.