At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.
By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.
An Exciting Time to Join Sonder!
Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale. Our impact and scale: 1,000,000+ members across multiple countries 200+ team members, plus an extensive network of on-the-ground responders If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

ABOUT THE ROLE

As our Head of Sales – Mid-Market & SMB, you’ll lead a high-performing team of Account Executives and BDRs to drive growth across our Mid-Market and SMB customer base (organisations with up to 3,000 employees). This is a critical leadership role for Sonder, responsible for owning revenue outcomes, refining our sales strategy, and expanding our customer footprint across Australia and New Zealand.
You’ll inspire and coach your team to challenge conventional thinking, build strong customer relationships, and consistently close complex, high-impact deals. This role blends strategic thinking with hands-on leadership, ideal for someone who thrives in a fast-paced, scaling environment.

WHAT YOU’LL BE DOING

• Lead Sonder’s Mid-Market & SMB sales function, including full ownership of revenue growth and sales performance targets
• Develop and execute a robust sales strategy tailored to our Mid-Market and SMB segments, including territory planning and pipeline management
• Manage and coach a team of 8+ (Account Executives and BDRs), driving a culture of high performance and continuous learning
• Identify and pursue new business opportunities across multiple industries, supported by demand generation and marketing teams
• Build lasting relationships with customers and partners, understanding their needs and aligning Sonder’s solutions to deliver maximum impact
• Partner closely with Marketing, Product, Finance, and Customer Success to drive cross-functional success and customer retention
• Lead complex deal negotiations with executive-level stakeholders and apply consultative, value-based sales techniques
• Contribute strategic insights to product development and go-to-market strategy through regular feedback and market intelligence
• Maintain accurate forecasting and performance reporting through Salesforce (or equivalent CRM)