XOi, the leading provider of jobsite-focused technology for the field service ecosystem, arms the industry with a digital tool that connects people to mission-critical equipment. XOi technology is the hub in which every part of the job - from the field to the manufacturer - connects. XOi provides AI-powered workflows, asset and team management functions, a comprehensive knowledge base, and immediate revenue-producing insights leveraging data from current and historical projects. Beyond this tool that manages consistency, profitability, and transparency, XOi’s goal is to create future-focused technology that modernizes the field service industry as a whole, and delivers 1 of 1 asset origination, performance, and diagnostics information of mission-critical assets.

JOB SUMMARY

As XOi enters a pivotal stage of growth, we’re hiring our first dedicated Head of Sales Operations, a foundational role that will shape the future of our go-to-market (GTM) strategy and directly impact our ability to scale revenue with precision and confidence. This is more than a systems role; it’s a strategic partner to Sales and the broader GTM organization.
You will architect the operational backbone of our revenue engine, building the processes, tools, and frameworks that drive pipeline visibility, forecasting accuracy, and performance clarity. Your work will empower our teams to move faster, make smarter decisions, and deliver consistent, measurable results. Initially, you will roll up your sleeves to build the foundation by digging into the data, refining systems, and standing up key processes. Over time, you will lead the effort to scale the SalesOps function, including hiring and developing a team to support XOi’s long-term growth.
We are looking for someone with deep SaaS experience, mastery of sales systems, and a builder’s mindset - someone who thrives in ambiguity, sees around corners, and brings both strategic thinking and hands-on execution. This is a high-impact opportunity to leave your mark on a company redefining how the trades operate and to help XOi scale with the discipline, insight, and agility required for lasting success.

• Build and Scale SalesOps Infrastructure: Design the foundational systems and processes that power SalesOps, including sales funnel oversight, pipeline management, and forecasting to enable efficient, predictable revenue growth.
• Deliver Forecasting and Revenue Insights: Own data-driven forecasting and performance analytics to support strategic decision-making, align with company-wide financial goals, and surface opportunities to drive growth.
• Streamline Sales Processes and Governance: Standardize and simplify sales workflows across discounting, contracting, approvals, and deal reviews to remove friction, protect margin, and improve deal velocity.
• Own and Optimize the Sales Tech Stack: Manage the full sales technology ecosystem (with a focus on Salesforce), ensuring clean data, strong adoption, and continuous improvement to support evolving GTM needs.
• Drive Strategic Sales Planning: Lead efforts to build scalable quota models, commission structures, and territory plans in close partnership with Sales and Finance. Ensure compensation strategies align with the growth goals and overall sales performance.
• Build Scalable Hiring and Onboarding Frameworks: Partner with Sales and Enablement to develop onboarding, headcount modeling, and ramp metrics that accelerate new hire productivity and support long-term team growth.
• Lead Cross-Functional GTM Initiatives: Collaborate with Sales, Marketing, Product, Finance, Customer Success, and Enablement to drive cohesive GTM strategy. Support product launches, refine pricing, optimize territory strategy, and improve operational effectiveness across the entire revenue funnel.
• Unify Reporting Across Marketing, Sales, and Customer Success: Work cross-functionally to align how pipeline, performance, and funnel metrics are defined, measured, and presented, including functional dashboards to board-level reporting. Partner with Marketing and Customer Success Operations to ensure visibility and attribution throughout the full customer lifecycle.
• Build the Foundation for a Scalable RevOps Team: Start as a hands-on builder and executioner, but bring the leadership capacity to scale a broader Revenue Operations organization to support company-wide growth.