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Head of Service Delivery - Multi Country at Ericsson

Nairobi, Nairobi County, Kenya -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

0.0

Posted On

21 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Project Management, Financial Responsibility, Customer Engagement, Business Acumen, Sales Acumen, Technology Portfolio Understanding, Operations Management, Pre-sales Experience, Team Management, Program Delivery, Forecasting, Expansion Planning, Innovation, Problem Solving, Diversity Collaboration

Industry

Telecommunications

Description

Minimum 7-10 years' experience in leading people (architects, integrators, engineers, operations staff) either in customer programs, operations or as domain line manager with experience in pre-sales, delivery of projects and operations Education qualifications - minimum bachelor's degree, MBA or equivalent master is a plus. Financial background is a plus Intimate understanding of the BCSS technology portfolio for the specific program being delivered Extensive experience in having managed Projects/Programs with full financial responsibility and forecasting Must be able to build and execute on expansion and evolution plans for installed base in place. Demonstrated Business and sales acumen Excellent Customer engagement at Senior level The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. Primary country and city: Kenya (KE) || Nairobi Req ID: 775990

Responsibilities

Lead and manage a team of architects, integrators, engineers, and operations staff across multiple countries. Build and execute expansion and evolution plans for the installed base while ensuring excellent customer engagement at a senior level.