EXPERIENCE, QUALIFICATIONS, SKILLS, AND PERSONAL REQUIREMENTS

• Degree in relevant field or equivalent training (Health, Social Care, OT/Physio etc, or Business based if includes experience of working in client facing environment)
• Minimum Five years post qualification experience
• Training (or equivalent, transferable experience) in one or other - Mental Health/Learning Disability/Dementia Care
• Experience in Senior Management or Leadership
• Experience of working with boards or committees
• Proven ability to lead and motivate a team
• Experience of or training in Health or service delivery-based work, and evidence of management of clinical leadership, standards, and risk management
• Experience at a strategic and financially accountable, operational level, preferably in the voluntary health, or social care sector
• Proven experience of supporting senior colleagues and managing staff
• Proven experience of strategic and services planning
• Project planning and monitoring experience at a strategic and operational level
• Proven experience of dealing with partnership organisations and funding bodies

OTHER DETAILS

Hours of work: 37.5 hours per week (Mon – Fri)
Travel requirements: Travel is essential across all service locations. Full driving licence is essential.
All staff are ambassadors for Guideposts and as such may be required from time to time to assist managers and fundraising in the promotion of Guidepost and its work.
All staff have a responsibility to look after the Health and Safety not only of those people who use our services but for themselves and their colleagues and should follow Guideposts Health and Safety Policy and Procedures.
Guideposts is an Equal Opportunities employer.
This job description is not exhaustive but is provided to assist the post holder to know and understand the main duties of their role. Responsibilities may be subject to review and may be varied in emphasis depending on operational requirements. It may be amended from time to time in discussion with the post holder.

HOW TO APPLY

Please visit our website https://guideposts.org.uk/opportunities/ to view the full job description and complete an application form and email to careers@guideposts.org.uk
Should you have any queries, concerns or would like further information please email us on careers@guideposts.org.uk
Job Type: Full-time
Pay: £43,000.00-£60,000.00 per year

Benefits:

• Additional leave
• Company pension
• Health & wellbeing programme
• Referral programme
• Sick pay

Ability to commute/relocate:

• Witney OX28 4BH: reliably commute or plan to relocate before starting work (preferred)

Licence/Certification:

• Right to work in the UK (required)

Work Location: In perso

STATEMENT OF PURPOSE:

Guideposts is a UK based charity working with people in local communities to help them access the support, opportunities, and skills they need to overcome social challenges, improve their wellbeing and change their lives.
We run a range of services that are focused on helping people to achieve their potential regardless of their circumstances. We connect people together so that they can experience the joy that comes from friendship, activity, learning, purpose, and occupation. We love what we do, and we love seeing people flourish.
Many of the people we support come from the most disadvantaged groups in our society, including children and adults with additional needs and disabilities, people with mental health problems, older people with dementia and other neuro-degenerative conditions, and the families or carers of all these groups. We believe that all people should be equally valued and have an equal chance to live the best life possible, that is why we do what we do.
Together we are the Guideposts community, helping each other to achieve better wellbeing

PURPOSE OF ROLE

• To develop, nurture and lead the teams within the client facing services in Guideposts Trust, based on the KPI’s of the individual contracts, and in line with the vision/goals of Guideposts Trust. Services are Currently based in Witney (Head office), Hertfordshire (Watford and Ware) and Gloucestershire.
• To take operational responsibility of the service functions within Guideposts Trust.
• To support the operational delivery of all the Charity’s services as a whole.
• To manage and review the services’ financial performance under the supervision of the Head of Finance
• To be the interface between the services and the Trustees, Chief Executive Officer and other Senior Management Team.
• To deliver high levels of management skills, tailored to the individual needs of each service team, and the individuals within, & based on clear assessments of need; management will evidence progress development and positive leadership towards identified goals, and implement evidenced leadership approaches with high levels of integrated emotional and leadership skills, such as empathy, clarity of purpose, and engagement of workforce.
• To feed into and participate in strategic development, direction and long-term viability of the services in the Charity, providing relevant reports (giving risk. service viability and KPI/goal-based outcome updates) to the CEO and Trustees, as well as providing staff with relevant information and feedback from SMT.
• To work with the local teams on service-based reports, analysing the services and outcome measures.
• To engage with relevant stakeholders and manage key relationships.
• To embed Guideposts Trust in the future planning of services and their development within our stakeholders’ plans, preparing CEO & Trustees for pertinent/likely changes where possible.
• To ensure high standards of safeguarding practice are implemented within services, that training is up to date and staff are able to access guidelines and support as and when it is required, and to implement a standard of no blame culture and learning from incidents.
• To implement high standards on evidenced Mental Health approaches and support to clients accessing services, and to have experience (of transferable skills) of mental health in adults and or children’s services.
• To be able to support the further development of Learning Disability services within Guideposts Trust, and develop stakeholder links, accordingly, promoting high standards of care delivery.
• To be an active member of the Senior Management Team.

KEY RESPONSIBILITIES

The key responsibilities are:

• Ensuring there is access to reflective and management supervision of the services, and ensuring there is access to supervision as required for Guideposts Associates and any other volunteers (in line with relevant policy guidelines for supervision and volunteers).
• Central service management and control for service planning, management and delivery
• Ensuring the implementation of the approved mandatory and available training and personal development of the team and promoting a ‘future readiness’ approach to training and development; Implementation of PDR process with all clients facing services.
• Service development – future planning for the services – service gap analysis and review
• Preparation of internal and external services reports on a quarterly basis.
• Ensuring the implementation of outcomes measures and the value of learning gained from them
• Providing an external interface with key stakeholders such as the NHS leads, ICB, pathway referrers, linked support organisations etc.
• Maintain regular liaison with the Trustee responsible for all service matters.
• Selection, supervision and development of accounting staff under his or her direct control.
• Assisting with the Trust’s strategy, planning and budgeting processes and ensuring strong processes are in place for resource allocation and performance monitoring at all levels of the Trust.
• Ensuring that the Trust is aware of its accountability to its stakeholders and that all relationships are managed, monitored and considered in the development of the Trust.
• Ensuring appropriate risk management techniques, safeguarding and financial controls are embedded throughout the Trust and its subsidiary companies at strategic and operational levels.
• Stakeholder portfolio management .