Head of Shared Service Centre

at  Klckner Pentaplast

Date: Jan 22, 2025
Location: Porto, PT
Company: Klöckner Pentaplast
The Company
kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.
At kp, we are passionate about ensuring our customers’ satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.
Purpose of the job:
The Head of Shared Service Centre (SSC) represents the SSC entity and is responsible for all provided services.

Tasks and responsibilities:

• Representation of the SSC internally (within the Group) and externally;
• Relationship management with the management of serviced countries;
• Communication to internal and external stakeholders;
• Setup and maintenance of efficient management structures (Managers, Team Leaders, Coordinators);
• Overarching management of services, based on Service Level Agreements (SLA) / ensuring quality requirements agreed in SLAs;
• Execution of the services and processes is carried out in cooperation with global guidelines and terms of the global process owner;
• Responsible for high quality and efficient execution of all process across all business units, in line with the company’s business objectives;
• Responsible for SSC internal support functions such as Human Resources, IT, Controlling;
• Planning and monitoring of SSC budget;
• Compliance and implementation of global accounting methods, procedures and processes, including key technologies;
• Coordination of management activities to ensure data security and risk management within the SSC;
• Responsible for compliance with all legal requirements;
• Further development of the SSC organization and continuous process improvement and harmonization in coordination with process owners;
• Member of all relevant SSC governance boards;
• Support transfer of processes during transition;
• Leadership of and responsibility for SSC Personnel of up to 150 employees including personnel development, performance appraisal as well as succession planning, recruitment planning, decision and control of recruitments;
• Implementation of a distinctive SSC culture and motivation of staff on management and operational level;
• Maintaining a good relationship with other business executives and other stakeholder;
• Relationship management with the senior management of the financial community (local and regional CFOs, controlling).

EXPERIENCE:

• 10+ years of experience in Finance or SSC management
• 10+ years leadership experience in an accounting environment;
• Project management experience leading large scale projects;

• Representation of the SSC internally (within the Group) and externally;
• Relationship management with the management of serviced countries;
• Communication to internal and external stakeholders;
• Setup and maintenance of efficient management structures (Managers, Team Leaders, Coordinators);
• Overarching management of services, based on Service Level Agreements (SLA) / ensuring quality requirements agreed in SLAs;
• Execution of the services and processes is carried out in cooperation with global guidelines and terms of the global process owner;
• Responsible for high quality and efficient execution of all process across all business units, in line with the company’s business objectives;
• Responsible for SSC internal support functions such as Human Resources, IT, Controlling;
• Planning and monitoring of SSC budget;
• Compliance and implementation of global accounting methods, procedures and processes, including key technologies;
• Coordination of management activities to ensure data security and risk management within the SSC;
• Responsible for compliance with all legal requirements;
• Further development of the SSC organization and continuous process improvement and harmonization in coordination with process owners;
• Member of all relevant SSC governance boards;
• Support transfer of processes during transition;
• Leadership of and responsibility for SSC Personnel of up to 150 employees including personnel development, performance appraisal as well as succession planning, recruitment planning, decision and control of recruitments;
• Implementation of a distinctive SSC culture and motivation of staff on management and operational level;
• Maintaining a good relationship with other business executives and other stakeholder;
• Relationship management with the senior management of the financial community (local and regional CFOs, controlling)