At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

The Head of Small Business Banking reports directly to the Head of Branch Banking and is responsible for leading the small business banking strategy across the organization’s footprint. This role focuses on driving growth within the small business segment. The Executive is accountable for executing client acquisition strategies, enhancing profitability, and managing the end-to-end sales process. They establish and monitor key sales metrics, ensuring effective sales management and execution. Additionally, this leader fosters a collaborative, growth-oriented culture aligned with the “One Bank” philosophy, promoting integrated client acquisition, retention, and engagement strategies.

PIVOTAL EXPERIENCE, SKILLS, AND EXPERTISE

The successful candidate will have demonstrated success in building and leading high-performing teams. This executive will have experience leading a best-in-class organization, leveraging highly disciplined business, financial, and strategic processes, and demonstrated experience and success enabling business growth in new client acquisition, deepening of client relationships and the development and delivery of exceptional solutions for small businesses.

• STRATEGIC THINKING: Strategic thought leader that proactively responds to changing business needs and objectives, while considering implications of business or people related decisions and actions.
• COMMUNICATION: Strong verbal and written communication skills, with the ability to effectively build and articulate messages with story-telling technics and detailed points of view.
• INFLUENCE: Proven history of leading and/or influencing senior leaders and teams by proven results driven through excellent leadership in action.
• PROBLEM SOLVING: Problem solving orientated, with the ability to recognize needs, anticipate issues, and develop solutions using strong analytical, business knowledge, and financial acumen.
• INTERPERSONAL: Outstanding interpersonal, influence-management, and communication skills, particularly in building relationships with business leaders and key stakeholders and presenting to senior leaders.
• PROCESS IMPROVEMENT: Expert level skills in continuous improvement, and data analytics and management, amongst other process improvement skills.
• FINANCIAL ACUMEN: Experience analyzing data, providing solutions, and recommend action, and regulating spend as it related to overall budget.

LEADERSHIP CAPABILITIES

• Builds Teams and Talent: Embraces developing talent; builds and develops teams; strengthens organizational capabilities via talent.
• Drives for Results: Drives execution, continuously improves the core, and reallocates resources at pace.
• Disrupts & Challenges: Creates possibilities from new and innovative thinking; generates disruptive change; leads change.
• Leads Innovation: Encourages innovative thought; challenges the status quo; scales and invests in new ideas.
• Drives Vision and Purpose: Paints a compelling picture of the vision and strategy that motivates others to action.
  If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

KEY RESPONSIBILITIES

• Operationalize business growth strategies to achieve assigned financial targets and organization growth goals.
• Analyze sales performance and net flows metrics to determine areas of need and follow up with targeted solutions.
• Oversee allocation of people and financial resources for purposeful business strategy.
• Enable and inspire leaders to the highest standards of execution, driving consistency, problem solving and sound decision making while setting a clear team vision.
• Actively lead individual direct reports to optimal performance through a commitment to strong coaching routines and excellent coaching techniques; provide direct feedback to leaders while holding them accountable to business targets and people-leader goals.
• Promote a culture of ongoing feedback, performance and development discussions and drive excellence in performance coaching among leaders.
• Build strong, effective partnerships with colleagues across the enterprise to work together and collaboratively remove roadblocks for success.
• Must be present in each of the regions, engaging with employees and customers on a regular basis.
• Proven success leading a multi-unit, customer-centered business banking organization.
• Deep knowledge of small business banking, cultural, historical and technical insights.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la