OVERVIEW

Home. There’s no place like it. And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK’s number one choice for homewares because we make home life lovelier for our customers. And the caring and encouraging culture we’ve created makes this a place you’ll feel right at home too.
We are the UK’s Number One homewares retailer offering c85,000 products building a consumer-focused total retail business that delights customers through our multichannel operation.
We are determined in our plans to increase further expansion of the business to more customers, shopping more frequently, with more choice, enhanced digital and physical services, and new capabilities to innovate and operate at pace in a fast-changing landscape. In developing the business for the long-term benefit of our customers, we are investing in our supply chain, stores and technology to improve the customer proposition as we progress.

The Head of Supply Chain Transformation & Continuous Improvement is responsible for driving operational excellence, efficiency, and scalability across the e-commerce, fulfilment, warehousing, and last-mile delivery ecosystem.
This role focuses on identifying and implementing best practices, optimising logistics operations, enhancing digital transformation, and creating a culture of continuous improvement.
The leader in this role will ensure that the supply chain remains agile, cost-effective, customer-centric while supporting business growth, influencing senior stakeholders and evolving market demands.