SUMMARY

Salary:
$160,000 - $200,000 annually plus bonus opportunity
Team:
Supply Chain and Logistics
Location:
United States - Chicago Office

ABOUT US

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago’s Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store’s across the country.
We’re committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.

Main Accountabilities and Supporting Activities

• Identify the optimal future state of operations compared to the current state and prioritize closing the gaps.
• Analyze opportunities, develop and implement strategies and business plans to optimize the customer delivery experience for both the ecommerce and retail channels and reduce costs.
• Build world class supply chain capabilities - systems, processes, policies, and practices.
• Build and develop a great team that challenge themselves to provide excellence in customer service.
• Own the relationship between Sales, Retailers and all 3PL’s (freight forwarder, cross docking operations, outside warehousing, order fulfillment, etc.)
• Builds and maintains strong, positive partnerships with all stakeholders
• Ensures operational adherence to the plan (timely processing and/or flow of orders, adherence to budgets, etc.) and communicates issues impacting product availability and/or financial budgets
• Shares best practices and actively contributes to process improvement
• Represents Ops team at a variety of divisional and/or product related meetings and offers operational expertise/perspectiv

The successful candidate will be highly operational, excel at growing and managing teams, a consummate team player, adept at building world class operations and delivery experiences that customers love. S/he will have excellent written and oral communication.
This position is instrumental in leading the strategy and execution of Dyson supply chain and order fulfillment solutions across the Americas region. This includes particular focus on Dyson retail and e-Commerce revolution as we seek to make our supply chain one of our strategic enablers. Based on business priorities, this role implements models that optimize service levels, inventory, and costs.
Accountable for the end to end Americas supply chain and fulfillment related performance KPIs and operational budgets. Responsible for generating supply chain strategies that will help move Dyson’s supply chain to world class. S/he will continuously seek out ways to improve the processes and operations related to the supply chain organization.
The position will optimize supply chain end to end, with focus on delivering exceptional service, while optimizing costs. Partnering with Sales leadership, Direct leadership, Finance, IT and retailers to drive efficiencies and service levels across the supply landscape. Partnering with the overall Americas Supply Chain organization will be critical to drive best practices and consistency across the supply chain.
Key partner on collaborative process improvement projects and strategy development at all levels and with multiple teams including Dyson retail, e-Commerce, IT, Finance, Multi Brand retail and global teams.

Main Accountabilities and Supporting Activities

• Identify the optimal future state of operations compared to the current state and prioritize closing the gaps.
• Analyze opportunities, develop and implement strategies and business plans to optimize the customer delivery experience for both the ecommerce and retail channels and reduce costs.
• Build world class supply chain capabilities - systems, processes, policies, and practices.
• Build and develop a great team that challenge themselves to provide excellence in customer service.
• Own the relationship between Sales, Retailers and all 3PL’s (freight forwarder, cross docking operations, outside warehousing, order fulfillment, etc.)
• Builds and maintains strong, positive partnerships with all stakeholders
• Ensures operational adherence to the plan (timely processing and/or flow of orders, adherence to budgets, etc.) and communicates issues impacting product availability and/or financial budgets
• Shares best practices and actively contributes to process improvement
• Represents Ops team at a variety of divisional and/or product related meetings and offers operational expertise/perspective