Key responsibilities

• Develop the technology strategy and roadmap, aligned with the organisation's operating model and growth ambitions.
• Partner with operational teams to select and implement core platforms, translating business processes into effective digital workflows.
• Establish an integrated technology architecture that supports reliable data flows and a consistent user experience.
• Set governance standards for information security, data protection and responsible technology use, ensuring external providers maintain appropriate controls.
• Define the technology service model for partner projects, including onboarding, access management and ongoing support.
• Source and lead technology suppliers, consultants and implementation partners, maintaining clear accountability for quality, cost and delivery.
• Identify practical opportunities to use AI and automation to improve services and operational efficiency.
• Build digital confidence across the organisation through clear guidance and support for adopting new tools.
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Key responsibilities

• Develop the technology strategy and roadmap, aligned with the organisation's operating model and growth ambitions.
• Partner with operational teams to select and implement core platforms, translating business processes into effective digital workflows.
• Establish an integrated technology architecture that supports reliable data flows and a consistent user experience.
• Set governance standards for information security, data protection and responsible technology use, ensuring external providers maintain appropriate controls.
• Define the technology service model for partner projects, including onboarding, access management and ongoing support.
• Source and lead technology suppliers, consultants and implementation partners, maintaining clear accountability for quality, cost and delivery.
• Identify practical opportunities to use AI and automation to improve services and operational efficiency.
• Build digital confidence across the organisation through clear guidance and support for adopting new tools.
•