About the job

Leadership and Management:

To be accountable for monitoring the resilience of the team to ensure adequate business continuity measures are in place and implementing such measures if required. Determining risks and implementing mitigation strategies. Ensuring understanding of Business Continuity procedures across directorate.

Overall Purpose:

The Head of Technology & Information Management is responsible for leading the organisation’s IT services, systems and information management, ensuring systems, infrastructure and data capabilities effectively support operational delivery and strategic objectives, are resilient and secure.

The role is accountable for data storage and security and driving the effective use of technology and data to improve performance, efficiency and decision-making across the organisation.

The role is accountable for ensuring robust cyber security, data security and system resilience, protecting organisational assets, data and services from internal and external threats.

Impact:

· Organisation-wide responsibility for IT services, systems and information management including data storage, security and insights· Management of internal teams and external partners· Significant influence on organisational efficiency, capability and risk· IT project board governance· Support digital strategy development and implementation

GlobalOrganisation-wide responsibility for IT services, systems, information management including data storage, security and insights across UK and international operations where applicable.

Operational:

• Lead delivery of IT and technology services, including: IT helpdesk and user support
• Device management and onboarding/offboarding
• Network and infrastructure management
• Application and system management
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