Head of Technology Platforms at AustralianSuper

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technology Leadership, Platform Engineering, Service Management, Agile Delivery, Stakeholder Influence, Risk Management, Continuous Improvement, Operational Excellence, Cloud Platforms, Network Management, Integration, Workplace Technology, Governance, Monitoring, Reporting, Vendor Management

Industry

Financial Services

Description

Head of Technology Platforms Permanent, full‑time position Flexible, hybrid working environment Lead critical global technology platforms that underpin the Fund’s strategy to 2035 At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. Your New Role This is a pivotal senior leadership role at the heart of AustralianSuper’s technology landscape. As Head of Technology Platforms, you’ll be accountable for the global delivery, resilience, operations and evolution of the Fund’s core technology platforms, ensuring they are secure, scalable, highly available, and fit for the future. Reporting to the Head of Technology Services, you’ll be a key member of the Technology Services leadership team and a critical enabler of the Fund’s Strategic Technology Roadmap and long‑term ambitions. You’ll lead a diverse group of senior leaders across Modern Workplace, Cloud & Network, Solution Engineering, Service Platforms, and Technology Enablement, balancing operational excellence with strategic evolution. This role blends deep platform accountability with strong people leadership, stakeholder influence, and a relentless focus on colleague experience and member outcomes. If you’re a technology leader who thrives on complexity, values operational excellence, and is passionate about enabling the business through modern, resilient platforms — this is a rare opportunity to make a lasting impact at scale. What You’ll Do Lead the global Technology Platforms function, delivering highly resilient, secure, and compliant 24×7 technology services. Own the operational performance, reliability, and evolution of critical platforms including cloud, network, integration, workplace and service platforms. Partner with Technology, Architecture and business leaders to translate strategy into executable, scalable platform capabilities. Drive continuous improvement in service quality, automation, operational continuity, and colleague technology experience. Ensure strong governance, monitoring, reporting and risk management aligned to regulatory, Board and executive expectations. Lead and inspire senior leaders and teams, building a high‑performing, future‑ready technology organisation. Oversee ITSM maturity, Agile ways of working, vendor performance, and cost optimisation across a significant global portfolio. Represent Technology Platforms at senior forums and act as a trusted advisor across the Fund. What You’ll Need Extensive senior leadership experience across technology, platforms, and operations within large, complex enterprises. Proven success leading global teams and large‑scale platform environments, ideally within Financial Services or similarly regulated industries. Strong understanding of end‑to‑end technology operations, platform engineering, service management (ITIL), and Agile delivery models. Demonstrated ability to balance strategic vision with operational excellence and day‑to‑day service accountability. Strong stakeholder influence skills, including engagement with executives, Boards, regulators, vendors, and government bodies. A track record of driving resilience, risk management, automation, and continuous improvement across enterprise platforms. Highly developed people leadership capability, with a focus on culture, performance, capability uplift, and succession. A curious, innovative mindset with the confidence to challenge, evolve, and modernise technology services at scale. Life at AustralianSuper AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you. We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know. What’s Next If you’re ready to bring your energy, integrity, generosity of spirit and passion for excellent outcomes to one of the most senior and impactful technology roles in the Fund, apply now. Australian or New Zealand citizenship or Australian permanent residency status is required. Progress powered by purpose. AustralianSuper uses AI to review resumes and conduct initial phone interviews. This involves processing your resume, cover letter, and voice recording in Australia and the USA to help assess your suitability for the applied role. When invited to an AI phone screening, you may opt for a traditional phone screening instead. For information on how we handle your personal data, please refer to our Candidate Privacy Policy. https://www.australiansuper.com/careers/candidate-privacy-notice Agencies please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you. The AustralianSuper Story As a profit-to-member superannuation fund, AustralianSuper is run only for members, and is here to help members achieve their best possible retirement outcome. We don't pay profits or dividends to shareholders, so the money we make goes back into the fund. We’re an organisation of talented, inspiring colleagues and passionate leaders. As we continue to grow in size and complexity, we need people who will challenge our thinking, deliver outstanding outcomes and most importantly, share in our purpose.

Responsibilities

Lead the global Technology Platforms function, ensuring the delivery of secure and resilient technology services. Oversee the operational performance and evolution of critical platforms while driving continuous improvement in service quality.