Key Responsibilities

• Develop and deliver a technology transformation roadmap aligned to wider business objectives.
• Lead major technology-enabled transformation programmes from strategy and business case through implementation, adoption and benefits realisation.
• Lead the transformation and optimisation of Dynamics 365 Finance & Operations, ensuring successful implementation, integration and business adoption.
• Identify opportunities to improve processes, operating models and customer journeys through technology, automation, data and AI.
• Establish effective transformation governance, prioritisation, risk management and benefits tracking.
• Work closely with technology, operations, finance and commercial leaders to ensure transformation delivers measurable business value.
• Develop business cases and manage transformation investment, ensuring clear return on investment.
• Lead organisational change and adoption to ensure new technology and processes become embedded across the organisation.
• Manage strategic technology and implementation partners, ensuring strong delivery and commercial accountability.
• Build strong internal transformation capability and develop high-performing teams.