Head of Textile Lab Operations, Dhaka at Intertek

Dhaka, Dhaka Division, Bangladesh -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, People Management, Communication, Decision-Making, Negotiation, ISO/IEC 17025, 5S, Lean, Six Sigma, Quality Management System, Textile Testing, Garment Testing, Laboratory Operations, Project Management, Technical Training, Data Analysis

Industry

International Trade and Development

Description

Do you have a passion for ensuring consumer safety and making a positive impact on a sustainable world? Join us at Intertek Bangladesh, a trusted leader for over 130 years in ensuring global product quality! We are hiring individuals who can share our passion for excellence and help us drive our mission forward. Join us in our exciting journey filled with learning opportunities and rewarding challenges! If you’re looking for an exciting career with purpose and want to work for a leading Total Quality Assurance provider to industries worldwide, take a look at the opportunity we currently have available and apply! Job Title: Head of Textile Lab Operations Type of Employment: Permanent Department: Textile Lab Job Location: Tejgaon, Dhaka Job Responsibilities: * Maintain the Quality management system (QMS) & ISO/IEC 17025 requirement. * Overall function of laboratory operations in respect of all technical and administrative aspects. * Maintaining agreed TAT of lab delivery in daily basis. * Develop new Softlines and Garment Testing and ensure training to technical personnel. * Develop & maintain team’s efficiency & proper utilization of man & machine. * Manage & maintain the team to ensure the accuracy and integrity of testing, on-time report generation and effective performance. * Responsible for the daily production oversight, experimental design, implementation, and completion of projects. * Review testing reports, specially FAIL reports/Critical decision relevant worksheets and data for accuracy and completeness. * Insure, team receives appropriate training on current test protocols and methodology. * Ensure 5S and other method of production and ever better team culture. * Follow up and on time support/execution for any kinds of testing related request from Sales team/Buyer/supplier etc. * Work on new lab capability develop aspect. * Maintain & follow up, receiving any complaints, identifying cause analysis & take corrective action. * Manage & maintain regular operations needs in respect of purchase/ maintenance demand with concern divisions. * Ensuring good housekeeping of the laboratory. * Responsible for managing and supervising the employees in the team, including providing directions and feedback, ensuring on-time work completion, and approving leaves. * Determining work targets for team members/ reportees and controlling the extent of the work. * Ensuring team member’s/ reportees work quality and integrity. * Assessing and reviewing the work and performance of the team members/ reportees. * Participating in team member selection, remuneration recommendation and separation processes, as and when required. * Developing and motivating the team members/ reportees. * Answering any queries from customers related with in respect of technical issues. * Any new buyers developed in respect of technical issue and share the knowledge to others colleague and help to others division. * Helping other department for external training, Client visit for technical issues resolved, business visit with Sales team etc. Required Skills: · Soft Skills: • Leadership skill • People Management skill • Communication skill • Decision-Making skill • Negotiation skill · Technical Skills: • ISO/IEC 17025 • 5S and lean and 6 sigma. Educational Requirements: • Graduation / Post Graduation in Textile Engineering/Physics/ Chemistry or any Science background. Experience Requirements: • Minimum 12-15 years experience in lab operations • Awareness training of ISO/IEC 17025 • Quality Management System (QMS) training. • Test method technical training. • Audit preparation training. Other Job Requirements: · Language Proficiency: Proficient in both English and Bangla · Computer literacy: Hand-on experience in MS Word, Excel and PowerPoint. Interested candidates are requested to apply by 17 April 2026. About Us Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life. Through a comprehensive network of over 1,000 laboratories and offices situated in over 100 countries, Intertek provides innovative and tailored Assurance, Testing, Inspection, and Certification (ATIC) solutions for its clients' operations and supply chains. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History [https://www.intertek.com/about/history/] and What We Do [https://www.intertek.com/what-we-do/]. Intertek is known for its client-focused operations and highly engaged subject matter experts, but it’s more than just a global network of specialists—it's a community of individuals working together to bring quality, safety, and sustainability to life. To know more about the company, please visit https://www.intertek.com/bangladesh/careers/ [https://www.intertek.com/bangladesh/careers/]

Responsibilities

The Head of Textile Lab Operations is responsible for overseeing all technical and administrative laboratory functions, including maintaining ISO/IEC 17025 compliance and quality management systems. They will manage team performance, ensure accurate and timely testing reports, and drive new lab capability development.