Head of Trade Support - Executive Director at Morgan Stanley

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

250000.0

Posted On

15 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Trade Support, Operations, Middle Office Functions, Leadership, Process Improvement, Automation, AI, Trade Lifecycle Management, Broker Coordination, Custodian Management, Regulatory Compliance, KPI Management, Analytical Skills, Settlement Processes, Global Markets Knowledge, Reporting

Industry

Financial Services

Description

Global Leadership: Lead and develop a global Trade Support team of 35+ FTEs, fostering a culture of accountability, collaboration, and continuous improvement Use industry-leading technologies like Alteryx, PowerBI, GenAI, etc., to develop tools for the operations team to pursue automation and improve scale and risk management Trade Lifecycle Oversight: Manage trade lifecycle events, including trade matching, confirmation, pre-settlement matching, and settlement Exception & Fail Management: Resolve trade breaks, exceptions, and settlement fails, escalating issues as necessary to senior management and counterparties Broker & Custodian Coordination: Build strong relationships with brokers and custodians, ensuring timely affirmation, issue resolution, and adherence to service-level standards Cash & Tax Investigations: Oversee resolution of cash breaks, interest claims, and tax-related issues impacting trade settlements Ensure processes, controls, and reporting are aligned with evolving regulatory requirements (e.g., T+1 settlement in the U.S.) Process Innovation: Drive the adoption of automation, AI, and advanced technologies to streamline workflows and reduce operational risk FOF Trades: Manage execution and support for Fund-of-Funds (FOF) transactions, ensuring smooth and timely settlement Oversee onboarding, maintenance, and ongoing management of broker relationships Produce and analyze KPIs/SLAs (e.g., settlement efficiency, fail rates, on-time settlement) and present regularly to senior management 12+ years of experience in trade support, operations, or middle office functions within Asset Management, Investment Banking, or a related financial institution Proven leadership experience at Director/Executive Director level, with responsibility for managing large, global teams (25+ FTEs) Expertise across trade support processes including SSI management, trade confirmation, pre-settlement matching, fails management, and broker setup Strong understanding of global markets, settlement cycles, and regulatory requirements (with focus on T+1 implementation) Demonstrated ability to identify inefficiencies and implement process improvements using automation and emerging technologies Excellent management skills with brokers, custodians, and internal stakeholders Strong reporting and analytical skills, with experience managing KPIs/SLAs Familiarity with OMS, EMS, trade matching, and settlement platforms (e.g., CTM, ALERT, SWIFT), as well as Payments Utilities Bachelor's degree in finance, Economics, Business, or related field (advanced degree or CFA/CAIA a plus) Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Expected base pay rates for the role will be between $160,000.00 and $250,000.00 per year at the commencement of employment. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Responsibilities

Lead and develop a global Trade Support team, focusing on accountability and continuous improvement. Oversee trade lifecycle events and manage exceptions, ensuring strong relationships with brokers and custodians.