Head of Training at Apparel Career Site

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training Management, Learning Initiatives, Training Calendar Coordination, Team Guidance, Cost-effective Training Solutions, Product Knowledge Acquisition, Content Review, Feedback Analysis, Material Recommendations, Best Practices Implementation, Training Delivery Measurement, Course and Program Design, Process Implementation, In-Store and Leadership Programs, Retail Staff Assessment, Mystery Shopping Organization

Industry

Retail Apparel and Fashion

Description

Key Responsibilities: Training Management: Oversee, plan, and implement all training activities across the region and UAE, ensuring alignment with existing policies and best practices to effectively support sales objectives. Learning Initiatives: Initiate and develop new learning and development initiatives tailored to meet the business needs of employees. Training Calendar Coordination: Create, communicate, coordinate, and implement the annual training calendar for all brands within the organization. Team Guidance: Monitor and guide the training team to enhance conversion rates for brands through effective training solutions and methodologies. Cost-effective Training Solutions: Develop and conduct cost-effective training solutions that address employee development needs. Product Knowledge Acquisition: Acquire product knowledge of new brands in the portfolio and ensure the training team is well-prepared to educate employees. Content Review: Review and enhance training content prepared for various brands to ensure it is relevant and effective for training purposes. Feedback Analysis: Analyze employee training feedback and implement necessary changes to improve training programs continuously. Material Recommendations: Recommend new learning materials and delivery approaches to optimize the effectiveness of training initiatives. Best Practices Implementation: Ensure that best training and development practices are maintained and practiced by the training team to foster a culture of continuous improvement. Training Delivery Measurement: Manage the measurement of training delivery, follow up, and maintain comprehensive records of all training activities. Course and Program Design: Design and implement training courses and programs that meet the diverse needs of the organization and its multicultural workforce. Process Implementation: Implement training processes and modules to facilitate effective learning outcomes across the organization. In-Store and Leadership Programs: Initiate in-store and leadership programs aimed at enhancing employees’ people skills and overall performance. Retail Staff Assessment: Visit retail outlets to assess retail staff skills through mock sessions or observations and provide constructive feedback for improvement. Mystery Shopping Organization: Organize third-party mystery shopping assessments to evaluate service quality and ensure customer satisfaction. Team Leadership: Motivate, supervise, and guide the training team to foster a productive and engaging learning environment. Manpower Planning: Responsible for manpower planning within the training department to ensure adequate staffing and resource allocation for training initiatives.

Responsibilities

The Head of Training will oversee and implement training activities across the region, ensuring alignment with sales objectives. They will also develop new learning initiatives and guide the training team to enhance employee performance and conversion rates.