Head of Value Engineering - EMEA at Iterable

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Solutions Consulting, Solutions Architecture, Technical Credibility, Sales Acumen, Operational Leadership, Communication, Executive Presence, Influencing, Pre-sales, Architecture, Consulting, Team Management, KPI Measurement, Customer Success, Technical Strategy

Industry

Software Development

Description

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! Head of Value Engineering EMEA The Role The Sr. Manager, Value Engineering – EMEA is a senior people leader responsible for driving operational excellence, strategic impact, and team performance across Iterable’s pre- and post-sales technical functions in the region. This leader manages both Solutions Consultants (SCs) and Solutions Architects (SAs)—ensuring alignment between technical validation, business value articulation, and customer outcomes across enterprise and commercial segments. This role blends technical credibility, sales acumen, and operational leadership to foster deep alignment across regional Sales, Customer Success, and Product teams—ensuring frictionless collaboration throughout the customer lifecycle from introduction and evaluation through activation, adoption, and advocacy. Position Details Lead and mentor a high-performing team of SCs and SAs across EMEA; drive clarity of purpose, accountability, and measurable impact.Hire, onboard, and develop talent; ensure all team members have defined career development plans and active technical and soft-skill training.Partner with sales leadership to achieve regional quota targets and company goals and foster strong sales and SC relationshipsEnsure adherence to engagement standards, ROEs, and service SLAs that improve velocity, utilization, and consistency across the region. Partner with Revenue Operations and Enablement to define and measure KPIs Serve as the executive escalation point for key EMEA opportunities, ensuring technical and business confidence at every stage. Partner with regional sales leaders to influence pipeline strategy, opportunity qualification, and technical win execution. AlignmentRepresent Value Engineering in regional cross-functional projects, collaborating with Sales, Product, Marketing, Partnerships, and Success Drive the GTM↔Product Act as a senior technical executive with customers, building confidence among C-level stakeholders and connecting strategy, architecture, and measurable outcomes.Partner with Customer Success and Account Management teams to drive adoption, retention, and expansion opportunities. The Ideal Candidate Will Have Proven experience leading Solutions Consulting, Solutions Architecture, or Engineering teams within SaaS, MarTech, or data platform environments.A balance of strategic leadership and hands-on technical credibility—able to advise both executive and engineering stakeholders.Experience managing distributed teams across multiple EMEA countries and cultures.Strong communication, executive presence, and ability to influence at all levels of an organization.Experience in technical pre-sales, architecture, or consulting leadership roles within high-growth SaaS organizations.Experience building scalable frameworks, reusable assets, and measurable operational improvements.Ability to travel 25-30% of the time Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: Official Iterable website, Careers page: https://iterable.com/careers/ Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Responsibilities

Lead and mentor a high-performing team of Solutions Consultants and Solutions Architects across EMEA, ensuring alignment between technical validation and customer outcomes. Partner with sales leadership to achieve regional quota targets and drive operational excellence across pre- and post-sales functions.