Head of Value Stream Delivery, Claims at QBE Insurance Group

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

0.0

Posted On

24 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Agile, SAFe, Release Train Engineer, Leadership, Strategic management, Stakeholder management, Continuous improvement, Demand management, Resource planning, Team management, Coaching, Mentoring, Performance management, Conflict management, Critical thinking, Analytical thinking

Industry

Insurance

Description

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney or Parramatta Type: Permanent, full time Hybrid role, Happy to talk flexible working The opportunity We have an exciting opportunity for an experienced Release Train Engineer to join the AUSPAC Technology team in Sydney. Reporting to the GM, Value Stream Delivery, you will play a hands‑on leadership role in driving the execution of QBE’s strategy and uplifting delivery performance across multiple teams within one of our value streams. You will actively lead and facilitate agile delivery in a hybrid delivery world, enabling teams to plan, execute, and deliver with greater consistency, transparency, and speed. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. Your new role As a Release Train Engineer, you will be a senior agile leader and catalyst for enterprise‑wide transformation, enabling outcomes aligned to QBE’s strategy. Operating within a SAFe QBE environment, you will serve as the connective force across product management, development, systems, and operations—facilitating flow, removing impediments, and driving the delivery of value at scale. As a people‑centred leader, will lead and coach teams in Agile and SAFe ways of working, building high performance, engagement, and sustainable delivery. Other key responsibilities will include; Coordinate and align ART activities with the QBE's strategic direction. Attract, select, develop, motivate, train, retain and manage a high-quality matrix workforce. Manage the ART flow of value, or steps used to create value Develop and maintain processes and tools for effective management of the ART. Manage budgeted resources by forecasting needs, accounting for expenses, and achieving fiscal responsibility. Foster a performance enhancement culture that is accountability-driven, through coaching, mentoring, and developing employees. About you To be successful in this role you will have experience in a similar role within a Technology function. You will also have; Significant experience leading Agile teams in a hybrid delivery world. Extensive experience in successful implementation of large-scale business transformation programs and projects, continuous improvement and enhancements Demonstrable process/continuous improvement experience. Experience leading large teams and growing professional delivery resources. Experience in demand management processes, planning, and allocating resources. Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance Life Leave, supporting the life events we all experience, leaving your annual leave for rest 18 weeks’ gender-equal flexible leave for all new parents, including paid super A range of discounts on insurance products, car hire, hotels, goods and services To learn more about benefits of working with us, click here. Rewards & Recognition We value our employee’s experience with us and are proud to have been recognised for the following awards: 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates APPLY NOW and let’s make it happen! If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com Skills: Analytical Thinking, Coaching for success, Conflict Management, Critical Thinking, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Portfolio Management, Presenting with Impact, Resource Planning, Stakeholder Management, Strategic Management, Team Management, Waterfall Model Application Close Date: 08/05/2026 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 26 countries around the world. Learn more about QBE Careers today.

Responsibilities

The Release Train Engineer will lead and facilitate agile delivery within a SAFe environment to drive execution of the company's strategy. They are responsible for coordinating activities across product management, development, and operations while coaching teams to build high performance and sustainable delivery.