Head of Zest Insurance (Digital SME) at Willis Limited, trading as Willis Towers Watson plc

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

0.0

Posted On

26 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Distribution, SME Insurance, Team Leadership, Client Service, Change Management, Regulatory Compliance, Revenue Growth, Product Development, Strategy Development, Continuous Improvement, User Experience, Stakeholder Engagement, Industry Advocacy, Technology Development, Operations Management, Risk Management

Industry

Financial Services

Description

WTW Australia are looking to recruit an individual to lead the ongoing management and development of our digital first, small business proposition (Zest Insurance). With the rapid migration towards the digital distribution of SME insurance products in the Australian market, we are looking for an experienced market figure to join our team to lead the management, growth and development of our newly established Zest Insurance business. The successful candidate will work alongside our central and regional team resources to leverage the launch and established foundation of Zest to accelerate business growth and directly support the scaling of the business both vertically and horizontally to drive performance. Our business is truly international, and the successful candidate is expected to engage colleagues and wider business stakeholders on a global basis. The Role Lead a dedicated team across relevant workstreams; including technology development, operations, client service, change management and our regulatory and compliance obligations as we scale. Immediate Requirements Lead the ongoing management and growth of an integrated digital distribution platform (Zest Insurance). Work alongside our local Affinity and SME teams to develop client focused products for distribution through the platform, directly supporting region growth strategies. Support the ongoing development of a multi-year digitally focused strategy for the SME segment. Ongoing responsibilities Oversight of, and responsibility for Zest Insurance revenue/P&L plans in line with International strategies. Drive Pacific region revenue and operating income growth Oversee and ensure client risks are placed effectively, for the best interest of the client and compliant with WTW policies and standards Collaborate with colleagues across the enterprise to ensure that we develop a compelling proposition which leverages the whole of WTW Proactively identify opportunities for continuous improvement in the delivery of service to clients, keeping the user experience at the forefront of the business, to build WTW’s position as the go-to digital distribution solution. Be an advocate for our overall business, presenting at industry events, to clients and to our colleagues, locally and internationally.

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Responsibilities

Lead the management and growth of the Zest Insurance digital platform while overseeing revenue and P&L plans. Collaborate with teams to develop client-focused products and drive performance across the Pacific region.