JOB SUMMARY

We are looking for an enthusiastic, organised and reliable Dental Treatment Coordinator to join our Head Office team located in the heart of Farringdon.

• Guide patients all the way through their dental improvement journey from enquiry to treatment completion
• Convert new enquiries into bookings and consultations utilising both cloud and splash top based software
• Clearly explain treatment / payment options to patients and assist them with any enquiries to enable them to begin their journey to better teeth.
• Offer patients an exceptional level of customer service and assistance.
• Liaise with clinicians and other members of the team to best serve patients.
• Have excellent admin and record-keeping abilities.
• Minimum 2 years customer service and sales experience (high end).
• Previous experience in the dental industry
• Knowledge of SOE/ Ortho track/ Dentally practice management software would be ideal but not mandatory as training will be given.
• Fluent English speaking and writing abilities with a clear, easy to understand telephone voice.
• Self-motivated and with a strong work ethic.
• Must work well as part of a team and individually.
• Must be computer literate
• Must be a quick learner.