ABOUT US

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

YOUR NEW ROLE

Here at Hitachi Rail we have a fantastic opportunity for a professional, friendly, and highly organised Head Office Receptionist to be the first point of contact for visitors and staff. This role is pivotal in ensuring a welcoming and secure environment while supporting the smooth day-to-day operations of the site.
As the Head Office Receptionist you will work across a wide range of duties, including Front of house, Security & site access, along with general office support and related Health & Safety responsibilities.

SOME ROLE RESPONSIBILITIES INCLUDE:

• Front of House, including meeting & greeting guests, management of the visitor booking system, answering reception telephones and ensuring all digital displays are working.
• Security and Site Access such as daily administration of the Access control system, Managing the visitor access cards plus reviewing Starter/Leaver forms and action when necessary.
• Meeting Room Management including daily administration of Cloudbooking system, first line support for any AV equipment issues and assisting staff with meeting room bookings (Checking In, Queries)
• Health & Safety responsibilities including assisting with emergency evacuations and First Aid situations, carrying out weekly H&S checks (on rotation with other team members) alongside assisting with the collating of documentation for ISO audits.
• Management of post and courier services.
• Office support such as first line support for all FM related staff queries, ordering lunches on request, supporting the running of the office lease equipment (Coffee Machines/Printers).
• Administrative duties including reconciliation of monthly departmental credit card bank statements, ordering stationery and catering consumables, raise PR’s and PO’s on SAP.
• General support where needed, including cover to Facilities team colleagues across other UK offices and locations.