Head Quality Assurance at AirAsia

, , Malaysia -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

FSQMS, HACCP, GMPs, Sanitation, Allergen Control, Traceability, Regulatory Compliance, Audit Management, Corrective Actions, Preventive Actions, Process Control, Supplier Qualification, Incident Response, Team Development, Quality Metrics, Continuous Improvement

Industry

Airlines and Aviation

Description

Job Description Key Responsibilities Strategic Leadership & Compliance FSQMS Ownership: Design, implement, and maintain the company’s comprehensive FSQMS, including programs such as HACCP, GMPs, Sanitation, Allergen Control, and Traceability. Regulatory Liaison: Ensure full compliance with all local, federal, and international food safety laws and regulations [e.g., FDA, USDA, local health codes]. Stay current on all legislative changes. Audit Management: Lead all internal, customer, and third-party certification audits (e.g., SQF, BRC, ISO 22000, Halal). Manage all Corrective and Preventive Actions (CAPA) stemming from audits. Strategic QA: Develop and monitor key quality metrics (KPIs) to drive continuous improvement, reduce product waste, minimize the Cost of Poor Quality (COPQ), and increase overall production efficiency. Operational Oversight Process Control: Partner with Operations and Production teams to integrate quality standards seamlessly into manufacturing processes, including line checks, finished product testing, and packaging integrity. Supplier Quality: Establish a rigorous Supplier Qualification Program. Conduct regular supplier audits to ensure all raw materials and ingredients meet predefined quality and safety specifications. Incident Response: Lead and investigate all quality-related incidents, customer complaints, and potential food safety issues. Oversee product holds, recalls, and root cause analysis to prevent recurrence. Team Development: Lead, mentor, and manage the QA/QC team, developing specialized training programs to build food safety competency company-wide. AirAsia Berhad: Asia’s leading airline was established with the dream of making flying possible for everyone. Since 2001, AirAsia has swiftly broken travel norms around the globe and has risen to become the world’s best. Driven by the Dare to Dream spirit, we pride ourselves in being the region’s largest low-cost carrier, serving 24 countries and over 130 destinations. We're not confined by walls, except when we need to answer the call of nature, so all departments mingle every day. As we embrace new technology to become a digital airline, services like BIG Duty Free, BIG Pay, BIG Loyalty, Touristly, ROKKI and Xcite Inflight Entertainment will be an exciting evolution, placing us ahead of the game. Are you in? AirAsia is set to take low-cost flying to an all new high with our belief, "Now Everyone Can Fly"

Responsibilities

The Head of Quality Assurance will design, implement, and maintain the company's comprehensive Food Safety and Quality Management System (FSQMS). This role includes leading audits, managing corrective actions, and developing quality metrics to drive continuous improvement.