Duties
As a Head Server, you will be responsible for overseeing the dining experience and ensuring excellent customer service. Your main duties will include:
- Greeting and seating guests in a friendly and professional manner
- Taking food and drink orders accurately and efficiently
- Delivering orders to tables in a timely manner
- Assisting with food preparation and ensuring proper food handling and safety protocols are followed
- Providing recommendations on menu items and answering any questions or concerns from guests
- Handling customer complaints or issues with professionalism and resolving them to the satisfaction of the guest
- Training and supervising other servers to ensure consistent service standards
- Collaborating with kitchen staff to ensure smooth operations and timely delivery of orders
- Managing reservations and coordinating seating arrangements
Skills
To excel in this role, you should possess the following skills:
- Strong hospitality and customer service skills, with a friendly and approachable demeanor
- Previous experience in the food service industry, preferably in a restaurant or similar setting
- Knowledge of food safety regulations and best practices for handling food
- Familiarity with bartending techniques and ability to prepare basic cocktails is a plus
- Excellent communication skills, both verbal and written, with the ability to effectively interact with guests, staff, and management
- Strong organizational skills, with the ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail to ensure accuracy in order taking, billing, and overall service delivery
If you have a passion for providing exceptional dining experiences, possess the necessary skills, and thrive in a dynamic restaurant environment, we would love to hear from you. Apply now to join our team as a Head Server!
Job Type: Full-time
Pay: From $18.00 per hour

Benefits:

• Discounted or free food
• Flexible schedule

Experience:

• mangement: 1 year (preferred)
• Serving: 1 year (preferred)

Licence/Certification:

• Smart Serve (preferred)

Work Location: In perso

Please refer the Job description for details