Head Teller - East Side office at First Savings Bank of Hegewisch

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jul, 26

Salary

17.5

Posted On

14 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail banking, Supervisory experience, Cashiering operations, Customer service, Security procedures, Team leadership, Transaction processing, Staff training, Cross selling, Regulatory compliance, Operational processes, Problem solving

Industry

Banking

Description

HEAD TELLER Head Teller for a rapidly expanding community bank. Ideal candidate will be a high school graduate/GED with 12 months of retail banking supervisory experience. The company offers competitive pay and benefits as well as opportunity for advancement. Job responsibilities: * This position is responsible for implementing existing policies, procedures and systems involving cashiering operations, customer service functions and security procedures. * Coordinates, directs, assigns and evaluates work of Teller staff. * Answers Teller questions, handles complex transactions and problems, and oversees balancing. * Responsible for smooth flow of Teller lines, optimal window coverage, and general training and supervision of Teller staff. * This position oversees provision of a full range of services to existing and prospective customers. * Ensures customers are promptly and professionally served. This person handles difficult customer situations when needed. * Acts as a Teller when necessary and actively cross sells Bank services. Keeps branch management informed of area activities. Organizational responsibilities: Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards and operational processes related to areas of responsibilities Identifies areas of improvement and offers suggestions to improve efficiency and productivity Keeps abreast of current changes in technology, processes and standards within the industry and areas of responsibility Job type: Full Time Qualifications: High School Diploma/GED or equivalent We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws..

Responsibilities

The Head Teller is responsible for overseeing daily cashiering operations, managing teller staff, and ensuring optimal window coverage. They also handle complex customer transactions, maintain security procedures, and actively cross-sell bank services.