Head Teller - Full time at Floridacentral Credit Union

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Dec, 25

Salary

0.0

Posted On

21 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Customer Service, Sales Performance, Cash Handling, Financial Transactions, Fraud Prevention, Member Engagement, Operational Accuracy, Coaching, Mentoring, Brand Representation, Community Engagement, Service Excellence, Relationship Building, Product Promotion, Compliance

Industry

Financial Services

Description

Head Teller – Lead with Purpose at Floridacentral Credit Union Are you a natural leader with a passion for exceptional service? Join Floridacentral Credit Union as a Head Teller and take charge of frontline operations while guiding your team to success. Here, your leadership will drive meaningful impact—for your team, our members, and the community. Primary Responsibilities Lead & Mentor: Manage and coach the teller team to excel in service, accuracy, and sales performance. Deliver Outstanding Service: Oversee teller transactions (deposits, withdrawals, payments, etc.) ensuring positive, seamless member experiences. Ensure Operational Accuracy: Maintain compliance, cash handling integrity, and timely processing of transactions. Drive Sales & Referrals: Promote credit union products and services that meet member needs. Track teller sales/referrals to support team goals. Train for Success: Mentor staff on fraud prevention, transaction accuracy, and member engagement. Brand Ambassador: Represent Floridacentral Credit Union in the branch and the community, fostering trust and financial empowerment. What You Bring Proven team leadership with the ability to motivate and develop staff. Experience in teller operations, including cash handling and financial transactions. Strong customer service focus with a drive to build lasting relationships. Ability to identify member needs and promote appropriate products/services. Commitment to representing our brand and mission in the community. Why Join Us? Shape Team Culture: Lead a high-performing, service-driven team. Grow Your Career: Opportunities for development and advancement. Make a Difference: Help members achieve financial well-being while serving your local community. Apply Now! Take the next step in your leadership journey. Lead with purpose. Empower your team. Serve your community. Benefits for Full time employees includes: 401(k) w/ up to 5% matching Medical insurance Dental insurance Vision insurance Life insurance Disability insurances FSA Paid Vacation, Sick & Holiday hour An Equal Opportunity Employer Minorities/Females/Veteran/Disabled

Responsibilities

The Head Teller will manage and coach the teller team to excel in service and sales performance while overseeing teller transactions to ensure positive member experiences. Additionally, the role involves maintaining operational accuracy and promoting credit union products and services.