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Head Teller - Oakland Piedmont Avenue Branch at Citi

Oakland, California, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

0.0

Posted On

31 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership Skills, Customer Service, Money Handling, Problem Solving, Communication Skills, Teamwork, Banking Transactions, Operational Controls, Regulatory Procedures, Client Management, Technical Guidance, Sales Experience, Cash Management, Client Experience, Branch Operations, Mentoring

Industry

Financial Services

Description

Execute daily, weekly and monthly operational tasks, inspections and correspondence with virtual branch support Lead and mentor tellers through assigning work and providing technical guidance when needed Perform efficient and accurate banking transactions including, managing cash supply for the branch, processing incoming/outgoing cash deposits, and maintaining branch vault cash Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of customer and bank assets Ensure all client needs are met and effectively manage any client issues/concerns, escalating as needed Maintain working knowledge of client accounts as well as new and existing products and services offered Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. 1 year relevant experience Demonstrated sales and customer service experience Money handling experience Demonstrated leadership skills Effective problem solving and communication skills Ability to work well in a team oriented environment High School diploma or equivalent ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 06, 2026 ------------------------------------------------------

Responsibilities

The Head Teller will execute daily operational tasks and lead tellers by assigning work and providing guidance. They will ensure efficient banking transactions and maintain adherence to bank policies and client needs.