HEAD WAITER - MICHELIN STAR

Full Time
£30,769 per annum plus monthly service charge, typically £2,400 per annum
45 hours
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

We are currently seeking a Head Waiter to be part of our Michelin Star Restaurant Front of House team to work alongside the Restaurant Manager in running the shifts.

• Meeting and greeting customers, organising table reservations
• To deal responsibly with payment transactions and maintain strict control of the bills
• To lead, manage and inspire junior staff to deliver outstanding customer service
• To work closely with the Management team and take their guidance to achieve high quality service standards as described in our Service Operating Procedures
• Ensure each guest receives impeccable service
• To take the take ownership of your section
• Taking guest food orders
• Delegating tasks and checking their execution
• Supervise the set up and breakdown of the restaurant
• Undertake monthly stock takes and overseeing and ordering of stock
• Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings