Shift Supervisor / Experienced Section Waiter

Salmon & Bear | Crows Nest

Salmon & Bear Crows Nest is looking for an experienced Shift Supervisor / Section Waiter to join our Front of House team.

This is a hands-on floor role. Depending on the shift, you’ll either be running the service as Shift Supervisor or managing your own section as an experienced waiter/waitress.

We’re looking for someone who loves being on the restaurant floor — looking after guests, leading by example and helping create the relaxed, professional service Salmon & Bear is known for.

To be successful in this role, you’ll have:

- Robust restaurant experience as a Section Waiter/Waitress, Shift Supervisor or similar

- The confidence to independently manage a busy section

- The ability to step up and lead the FOH team when rostered as Shift Supervisor

- A genuine passion for hospitality and creating great guest experiences

- Strong leadership and communication skills

- The ability to remain calm, organised and positive during busy services

- High standards and excellent attention to detail

- Confidence handling guest feedback and finding guest-focused solutions

- A hands-on approach to leadership — you’re comfortable leading the team while working alongside them

- Strong spoken English and confidence communicating naturally with guests

- A valid NSW RSA

If you’re currently an experienced section waiter/waitress who is ready to take the next step into supervising services, we’d also love to hear from you.

When supervising, you’ll be responsible for:

- Leading the FOH team through service

- Running pre-shift briefings and allocating sections

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job

- Coordinating the floor and managing the flow of service

- Ensuring our sequence of service is delivered for every guest, every time

- Supporting and coaching FOH team members throughout the shift

- Handling guest feedback and resolving issues professionally

- Communicating closely with the kitchen to ensure smooth service

- Completing opening, closing and shift responsibilities

When working a section, you’ll be responsible for:

- Independently managing your own section

- Providing warm, knowledgeable and attentive service

- Building genuine rapport with guests

- Confidently guiding guests through the menu and making recommendations

- Managing the full sequence of service from arrival through to payment

- Working closely with the wider FOH and kitchen team to deliver a smooth service

- Maintaining Salmon & Bear’s service and presentation standards throughout the shift

What we offer:

- 25–40+ hours per week available

- Consistent hours and roster flexibility

- Competitive pay based on experience

- 25% staff discount

- Ongoing training and development

- The opportunity to develop further within the restaurant

We’re looking for someone who genuinely enjoys being on the floor. Someone who can run a great section themselves and step up to lead the restaurant when required.

If you’re experienced, reliable, confident in a busy restaurant and ready to become an important part of the Salmon & Bear team, apply now.

Job Types: Full-time, Part-time, Permanent, Casual

Pay: $32.00 – $35.00 per hour

Licence/Certification:

- RSA (Required)

Work Authorisation:

- Australia (Required)

Work Location: In person 

📌 Head Waiter/Supervisor (Crows Nest)

🏢 Salmon & Bear

📍 Crows Nest