Job Description

Lead exceptional service at Sushi Room - one of Brisbane's premier Japanese dining destinations.

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Sushi Room is an intimate and sophisticated Japanese restaurant, renowned for its premium produce, exceptional service and refined dining experience. Located within the award-winning Calile Hotel precinct on James Street, Sushi Room offers guests an elevated yet welcoming atmosphere where every detail matters.

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As part of St Albans Hospitality, you'll be joining a collection of Brisbane's leading hospitality venues, including Hellenika, SK Steak & Oyster and Sunshine. We're passionate about developing great people, creating exceptional guest experiences and providing genuine career opportunities across our business.

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We're looking for an experienced and passionate Head Waiter to join our team. This is a casual position offering consistent hours, with the opportunity for a full time position for the right person.

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Your Role

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As Head Waiter, you'll lead service from the floor, setting the standard for exceptional hospitality while supporting and mentoring the front-of-house team. Working closely with the Restaurant Manager, you'll help deliver seamless service, build a positive team culture and ensure every guest leaves with an outstanding experience.

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Your Key Responsibilities

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Lead service each shift with confidence and professionalism.

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Mentor, coach and support junior team members.

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Assist with training and onboarding new employees.

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Maintain exceptional service standards and attention to detail.

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Work closely with the Restaurant Manager to ensure smooth daily operations.

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Discover more

Exploring Travel Maps

Selecting Input Devices

Touring Western Europe

Build strong product knowledge across our food, wine and beverage offerings.

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Handle guest requests and resolve issues professionally.

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Lead by example, creating a positive and high-performing team environment.

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About You

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You'll bring:

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Previous experience as a Head Waiter, Senior Section Waiter or Supervisor within a premium restaurant.

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A genuine passion for hospitality and creating memorable guest experiences.

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Strong leadership skills and the ability to inspire those around you.

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Outstanding communication and organisational skills.

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Excellent food, wine and beverage knowledge.

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A calm, professional approach in a fast-paced environment.

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Full working rights in Australia.

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A current RSA Certificate (or willingness to obtain one).

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What's On Offer

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Consistent casual hours with the potential to transition into a full-time position.

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Work with premium produce in one of Brisbane's leading dining destinations.

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Ongoing training, development and genuine career progression across St Albans Hospitality.

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Exclusive staff discounts across all our venues.

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Generous weekly tips.

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Work alongside passionate hospitality professionals who love what they do.

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An excellent James Street location in the heart of The Calile Hotel precinct.

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If you're an experienced hospitality professional who leads by example and thrives on delivering exceptional dining experiences, we'd love to hear from you.

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Screening Questions

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Do you have customer service experience?

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How many years experience do you have?

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Do you have a Responsible Service of Alcohol (RSA)?

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