Head Waiter/Waitress - Angela Hartnett's New Restaurant at the Royal Opera at CHCO
London WC2E 9DD, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

23 Nov, 25

Salary

20.0

Posted On

24 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

Job Title: Head Waiter / Head Waitress
Location: Cicoria by Angela Hartnett, Royal Opera House, London
Employment Type: Full-Time / Part-Time
Pay: £16–£20 per hour (inclusive of service charge, based on experience)

ABOUT US

We’re Company of Cooks, and in collaboration with Angela Hartnett, we’ve created something truly special on the fifth floor of the Royal Opera House: Cicoria – an Italian-inspired restaurant offering seasonal, ingredient-led dishes, an all-day menu crafted by one of the UK’s most respected chefs, and a rooftop terrace with breathtaking views over Covent Garden Piazza.
Our mission is to deliver refined hospitality, memorable experiences, and exceptional food in an iconic setting.
The Role
We are seeking a passionate and experienced Head Waiter/Head Waitress to lead and inspire our front-of-house team. This is a hands-on leadership role suited to someone who thrives in a fast-paced, high-end environment, with a deep love of hospitality and a natural talent for creating seamless guest experiences.

Responsibilities
  • Lead the floor during service, ensuring exceptional guest experience from arrival to departure
  • Support, mentor, and train junior FOH staff, upholding high standards of service and presentation
  • Act as the main point of contact for guest feedback, managing any issues with professionalism and discretion
  • Have a thorough understanding of our food and drink offerings to confidently make recommendations
  • Communicate effectively with the kitchen, bar, and management teams to ensure smooth operations
  • Uphold a clean, organised, and professional environment in all guest-facing areas
  • Assist in service planning and shift briefings as required
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