AND WHAT QUALIFICATIONS, SKILLS AND EXPERIENCE DO I NEED?

• An understanding and experience of Health and Safety regulations
• IOSH / NEBOSH or other relevant, recognised H&S qualification
• Relevant Facilities Management Qualification (HND, Diploma etc)
• Experience in managing the maintenance and upkeep of a facility.
• Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility)
• Experience of financial planning and management.
• Passionate about customer service.

WHAT IS THE ROLE OF HEALTH AND SAFETY MANAGER AT DAVID LLOYD CLUBS?

• Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience.
• Making sure that all team members are trained in line with company expectations. This includes every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner. To ensure all new team members are enrolled and complete the appropriate e-learning modules for their role and that you monitor this across the full Club team. Also, checking that all self-employed staff have completed a HS03 form.
• Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our DL Clubs core values.
• Conducting a full health and safety audit within the Club on a monthly basis, and act on any findings.
• Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner.