Health and Social Care Advisor at Nottingham City Council

, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

26403.0

Posted On

18 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Computer Skills, Written Communication, Verbal Communication, Customer Sensitivity, Teamwork, Organizational Skills, Flexibility, Pressure Management

Industry

Government Administration

Description

Contract Type: Permanent Working Hours: 8:30 am - 5:00 pm - Full-time Worker Type: Hybrid Worker Salary: Starting Salary is £25,583 (Level one) rising to £26,403 per annum (pro rata for part-time) Location: Queens Medical Centre, Derby Rd, Lenton, Nottingham NG7 2UH We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more… Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the Role This post is within the Adults Support Hub working with the Integrated Enablement team, a multi -disciplinary team, made up of Social workers, Health Care Professionals, Health and Social Care Officers and Health and Social Care Advisors. The team is responsible for ensuring patients are safely discharged from hospital. Health and Social Care Advisors are expected to advise and respond to a range of enquiries from customers, signposting to services and requesting responses on their behalf. They will also organise, maintain and develop information systems, progress chase on a range of matters to ensure colleagues achieve Corporate, Departmental and external deadlines, as well as effectively communicating with internal and external customers face to face, in writing and over the telephone while adhering to the business support standards.To provide a comprehensive and flexible council-wide tailored business support service to internal and external customers of Nottingham City Council, enabling consistency of service delivery across the council and wider community. The ideal candidate will have: Ability to use a computer in order to prepare correspondence and maintain computerised records, and able to adapt to new IT packages; Ability to work under pressure and to meet fixed deadlines; Good written and verbal communication skills; Sensitivity to the needs of customers and staff. Ability to work as part of a team, plan and organise own and team’s workload. Provide cover for other colleagues when required and to be flexible regarding working hours to meet the needs of the service. (only include the sentences from the 5 below which are relevant to the post and delete this instruction sentence) - A DBS enhanced check for a regulated activity is required for this post. You can find the job description for this post here At Nottingham City Council, we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. For informal enquiries, please contact Kelsie Ward by email at Kelsie.ward@nottinghamcity.gov.uk Closing Date: 26/10/2025 Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: 4/11/2025 If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support By applying to this job, you agree to our Terms & Conditions.

Responsibilities

Health and Social Care Advisors advise and respond to customer enquiries, signposting to services and maintaining information systems. They ensure effective communication with internal and external customers while adhering to business support standards.