JOB DESCRIPTION AND PERSON SPECIFICATION

Job Title: Healthcare Assistant (Please note we do not provide sponsorship)
Company - GreatPride Care Limited
Service - Domiciliary Home Care Agency
Location - Unit 28 The Rural Enterprise Centre, Stafford Drive, Battlefield Enterprise Park, Shrewsbury, Shropshire, SY1 3FE
Contact - Phone: 07398817713
Reports to: Registered Manager / Senior Administrator / Administrative Assistant
Working Hours: Various shift patterns as agreed with the Registered Manager as follows:
7am - 2.30pm (Day)
2.30pm-10pm (Evening)
7am - 10pm (All day)
(Please note we do not provide sponsorship)
Drivers : Must have a full driving licence and your own access to your own vehicle.

SPECIFIC REQUIREMENT FOR QUALIFICATIONS

Good English - Written and verbal - Essential
NVQ/RQF qualification in Social Care - Desirable (training will be given if no qualification)

PROFICIENT WRITTEN SKILLS

• Maintain all Care Plans and care records in accordance with GreatPride Care Limited Policy - Essential

LEADERSHIP SKILLS

• Ability to induct and orientate new employees to the job role and service - Desirable
• Provide Service Users with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom - Desirable
• Communicate any problems, concerns or changes to Service Users’ family members as needed - Desirable

COMMUNICATION SKILLS

• Carers must build rapport with Service Users by establishing personal connections and showing interest in their lives - Essential
• Carers must be able to communicate effectively with Service Users - Essential
• Carers must have the communication skills to inform colleagues, management and professionals about the needs of Service Users - Essential

PROBLEM-SOLVING SKILLS

• Carers need to be able to adapt and address situations quickly - Essential
• Plan, develop, implement and assess approaches to promote health and well-being, whilst recognising and reporting situations where there might be a need for protection - Essential

SPECIFIC REQUIREMENT FOR PREVIOUS EXPERIENCE ESSENTIAL DESIRABLE

• Previous experience of working in similar environment - Desirable
• Previous experience of working in similar role - Desirable
• Experience of working with Service Users, in particular, those that may have additional support needs - Desirable

ROLE SPECIFIC DUTIES

• Ensure Service Users are at the heart of care delivery and their wishes and preferences enhance their wellbeing
• To contribute to the efficient running of the service
• Support Service Users to maintain their relationships and connections with the local community
• Ensure Care Plans and other information about how to support Service Users are followed
• Be responsible for informing the Registered Manager of any changes in the needs of Service Users
• Be responsible for promoting and safeguarding the welfare of those individuals they support

PERSONAL RESPONSIBILITIES

• Knowledge of, and work within, the Fundamental Standards
• Understand the regulatory framework that governs the service, including the role of CQC and their requirements
• Commit to achieving the relevant qualifications commensurate with the role
• Attend statutory training and any other training as directed by management
• Understand and follow all policies and procedures relevant to the role
• Be open to learning opportunities

(Note: In addition to these functions employees are required to carry out such duties as may reasonably be required)

• To support and enable Service Users to maintain skills and personal interests whilst delivering person-centred care unique to each individual following Care Plans, Policies and Procedures
• To maintain skills at a current level, undertake such training and development as required to maintain and progress knowledg