Job description
PCN General Practice Assistant (GPA) Primary Care networks are newly formed groups of GP practices working collaboratively to provide enhanced and diverse services to patients. They are evolving and receiving government investment to support their development. This is an exciting time to join PCNs with the range of services and additional roles, only increasing over the next few years. This an exciting opportunity for an enthusiastic and forward-thinking General Practice Assistant (GPA) to join our multidisciplinary team.
About Us K & W Healthcare is a GP-led organization made up of 27 GP practices serving a registered population of over 200,000 patients across Brent (London). We are committed to improving the care provided to patients, reducing health inequalities, and raising the quality and standards of GP practices. Clinical Pharmacy in General Practice is fundamental in developing a model of care which addresses our ambition to deliver person-centred coordinated care across our member practices. We look forward to receiving applications from forward-thinking, motivated professionals who share the values of K&W Healthcare

CONFIDENTIALITY:

• In the course of seeking treatment, patients entrust us with or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In performing the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their careers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organization. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorized persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the

• Sorting all clinical posts and prioritising for the GP in terms of actions. Signposting some posts to others such as clinical pharmacists etc.
• Extracting all information from clinical letters that needs coding and adding to notes
• Arranging appointments, referrals, tests and follow-up appointments of patients
• Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
• Dipping urine, taking blood pressure, ECGs & phlebotomy
• Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.
• Explaining treatment procedures to patients
• Helping the GP liaise with outside agencies e.g., getting an on-call doctor on the phone to ask for advice or arrange admission while the GP can continue with their consultation(s)
• Support the GP with immunisations/wound care
• Working under the supervision of a doctor as part of a medical team
• Have direct contact with patients, take medical histories, carry out physical examinations, update records
• Make diagnoses, analyze test results, and deliver treatment, support clinical care for people with long-term conditions. Consider prescribing and other necessary clinical interventions
• Work to a professional code of ethics
• Provide varied support and show flexibility in your role