REPORTS TO:

• Clinical: Senior Practice Nurse
• Administrative: Practice Manager
  Job Summary: As a Healthcare Assistant, you’ll work under the direct supervision of practice nurses, adhering to specific guidelines and protocols to assist the clinical team in delivering patient care programs.

Key Duties & Responsibilities:

• Perform NHS Health Checks, ECGs, Urinalysis, and BP readings, etc.
• Assist with coil fittings.
• Provide smoking cessation support.
• Undertake chaperoning duties.
• Process and manage laboratory samples.
• Ensure sterilisation, cleansing, and maintenance of surgical equipment.
• Manage vaccine and stock ordering, rotation, and cold chain storage.
• Prepare, clear, and restock consulting rooms and equipment, including assisting GPs with minor operations.
• Support patient health and well-being assessments and promotion.
• Perform specific delegated clinical activities for individual patients.
• Assist with data collection related to health needs

Professional Responsibilities:

• Confidentiality: Strictly maintain patient, staff, and practice confidentiality, sharing information only with authorised persons according to policy.
• Health & Safety: Promote and maintain a safe environment, adhering to infection control, waste management, sharps procedures, and decontamination protocols. This includes safe specimen handling, PPE management, hand hygiene, and active identification/reporting of hazards. Ensure due regard for safeguarding children.
• Equality & Diversity: Support patient, carer, and colleague rights, respecting privacy, dignity, needs, and beliefs with a non-judgmental approach.
• Professional Development: Engage in annual performance reviews, continuous learning, and skill development.
• Quality: Maintain high standards of care, identify risks, assess personal performance, contribute to team effectiveness, and manage time and resources efficiently.
• Communication: Effectively communicate with patients, carers, and team members, adapting to diverse communication needs.
• Service Implementation: Apply and discuss practice policies, standards, and guidelines, and participate in audits