Full job descriptionLaurel House Surgery is looking for a caring, reliable and motivated Healthcare Assistant to join our friendly clinical team.

The successful candidate will support the delivery of high-quality patient care to our practice population, working under the indirect supervision of the clinical team or an appropriately qualified healthcare professional.

Previous experience in General Practice is desirable.

Key responsibilities

• Undertake routine clinical observations, including blood pressure, pulse, temperature, height, weight and BMI.
• Perform ECGs, venepuncture, urinalysis and specimen preparation, subject to appropriate training and competency.
• Carry out NHS Health Checks and new patient health checks.
• Administer B12 injections and flu vaccinations when appropriately trained and competent.
• Undertake ear irrigation, basic chronic disease reviews and dressing changes when trained and competent.
• Support patients during nebulisation therapy and assist clinicians with minor surgery and coil fitting.
• Maintain clean, safe and well-stocked clinical rooms and equipment.
• Follow infection prevention and control procedures, including safe handling of specimens, clinical waste and sharps.
• Monitor vaccine storage and fridge temperatures in line with cold chain requirements.
• Maintain accurate and timely patient records while ensuring confidentiality and information security.
• Communicate effectively with patients, carers and colleagues, treating everyone with dignity and respect.
• Recognise and report risks relating to patient care, health and safety.
• Participate in training, supervision, clinical audits and service improvement activities.

Essential requirements

• Care Certificate.
• Level 2 or Level 3 Diploma in Health and Social Care.
• Good communication and interpersonal skills.
• Basic computer skills and the ability to maintain accurate records.
• A caring, professional and patient-focused approach.
• Ability to work independently and as part of a team.
• Willingness to undertake further training and develop clinical competencies.
• Flexibility, reliability and good organisational skills.

Desirable experience

• Previous experience working as a Healthcare Assistant in General Practice.
• Experience of clinical procedures such as venepuncture, ECGs and NHS Health Checks.

What we offer

• Salary dependent on experience.
• Five weeks' annual leave plus Bank Holidays, pro rata.
• The opportunity to develop clinical skills within a supportive GP practice team.

Working hours

18 hours per week over 3–4 days.

Monday is essential. Working on Tuesday, Wednesday and Thursday is negotiable.

The role may involve working across our Tamworth and Fazeley sites.

Pay: £27,319.50-£28,333.50 per year

Work Location: In person