Full job description

Role:

Healthcare Co-ordinator

Location:

Somerset

Hours:

Flexible, including participation in an out-of-hours/on-call rota

Salary:

£25,000

What will you be doing?

• Coordinating care and staffing to ensure safe and effective service delivery.
• Managing staff rotas and responding to urgent staffing requests.
• Matching the right staff to the right shifts while maintaining high standards of care.
• Working closely with care teams across supported living, residential care and nursing services.
• Monitoring staffing levels and escalating any risks or concerns where appropriate.
• Ensuring compliance with safeguarding, confidentiality and person-centred care principles.
• Communicating effectively with staff, clients and stakeholders in a fast-paced environment.
• Using electronic rostering systems and Microsoft Office to manage schedules and maintain accurate records.
• Remaining calm and solution-focused when dealing with last-minute changes or emergencies.

Experience/qualifications required:

• Previous experience in a Healthcare Co-ordinator, Care Co-ordinator or similar role.
• Experience of care or shift coordination, staffing, recruitment and rostering.
• Background within supported living, residential care or nursing agency environments.
• A strong understanding of safe staffing, safeguarding, confidentiality and person-centred care.
• Excellent organisational, communication and decision-making skills.
• Confident prioritising multiple tasks and working under pressure.
• Good IT skills, including Microsoft Office and electronic rostering or care management systems.
• Flexible to participate in an out-of-hours/on-call rota.
• A genuine commitment to equality, diversity, dignity, respect and delivering high-quality care.