JOB OVERVIEW

The School of Opulence is on a mission to restore the holistic health of Queer People of Color (QPOC) by advocating for vital resources and delivering transformative wellness programs. We are currently seeking a dedicated Healthcare Navigation Specialist with a focus on TGD/Gender Diverse care to join our team. In this role, you will serve as a key support system for individuals navigating the complexities of healthcare and holistic wellness. Your work will directly support access to life-saving medical services while addressing the broader social factors that impact our community’s health outcomes.

REQUIRED EXPERIENCE & QUALIFICATIONS

• Deep knowledge of HIV treatment and related healthcare protocols
• Strong communication and relationship-building skills with diverse communities
• Experience with case management, patient advocacy, or healthcare navigation
• Skilled at navigating insurance systems and community health resources
• Bilingual or multilingual skills are a strong asset
• Familiarity with issues impacting QPOC and TGD communities preferred
  Job Type: Part-time
  Pay: $23.00 - $24.00 per hour
  Expected hours: 25 per week

Benefits:

• Paid time off

Work Location: In perso

• Patient Outreach & Engagement
• Proactively engage individuals at risk for HIV through compassionate, affirming outreach
• Promote testing, care linkage, and long-term treatment adherence
• Care Coordination
• Schedule appointments and manage referrals for HIV-related care
• Coordinate follow-ups and collaborate with healthcare providers to ensure continuity
• Benefits Navigation
• Support patients in understanding and enrolling in appropriate insurance plans
• Assist with HIV medication benefit management
• Education & Counseling
• Provide comprehensive education on HIV, treatment plans, medication adherence, and lifestyle wellness
• Empower patients to make informed health decisions
• Social Needs & Support Services
• Assess social determinants of health (housing, food security, etc.)
• Connect patients to appropriate community resources
• Advocacy & Case Management
• Represent patient interests within healthcare systems
• Navigate complex care scenarios with a trauma-informed approach
• Data & Reporting
• Maintain accurate documentation
• Track patient outcomes to improve program effectiveness