LEADERSHIP & STAFF MANAGEMENT

• Recruit, train, supervise, and appraise staff across administrative and clinical support roles.
• Promote a positive and professional culture, supporting staff wellbeing and performance.
• Lead team meetings and communicate effectively across the practice.
• Ensure mandatory training and professional development is up to date.

KEY SKILLS & COMPETENCIES:

• Strong leadership and team management skills.
• Excellent organisational and problem-solving abilities.
• Financial acumen with experience in budgeting and business planning.
• In-depth knowledge of healthcare regulations (CQC, GDPR, safeguarding, H&S).
• Strong communication and interpersonal skills.
• Ability to manage change and lead service improvements.
• Patient-focused with a commitment to high-quality care.

QUALIFICATIONS & EXPERIENCE:

• Degree or equivalent qualification in healthcare management, business administration, or related field (desirable).
• Previous experience as a practice manager or in healthcare administration/management.
• Knowledge of CQC compliance and healthcare governance standards.
• Proficiency in healthcare IT systems and Microsoft Office Suite.
  Job Type: Full-time
  Pay: £16.72-£20.72 per hour
  Expected hours: 40 per week

Experience:

• data management and analysis: 2 years (preferred)

Work Location: In perso

JOB PURPOSE:

The Health Care Practice Manager is responsible for the effective leadership, operational management, and business performance of the healthcare practice. They ensure the smooth running of day-to-day services, compliance with regulatory standards (e.g., CQC), efficient use of resources, high-quality patient care, and support for clinicians and staff.

KEY RESPONSIBILITIES:OPERATIONAL MANAGEMENT

• Oversee the daily running of the practice, ensuring smooth delivery of clinical and administrative services.
• Ability to manage, interpret, and analyse healthcare and business data to support decision-making and performance improvement.
• Minimum of 2 years’ experience in data management and analysis
• Manage patient flow, appointment systems, and resource allocation.
• Develop, implement, and monitor operational policies and procedures.
• Ensure the practice remains compliant with Care Quality Commission (CQC) and other statutory requirements.