HEALTH CARE WORKER, MINIMUM AND MEDIUM SECURITY UNITS

BC Mental Health & Substance Use Services
Coquitlam, BC
This Temporary Full-Time (Until October 5, 2025) opportunity is with the Hawthorne House (Hawthorne) – Pre-discharge program.

WHAT WE DO

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.
BCMHSUS program is part of the Provincial Health Services Authority (PHSA).
PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

• Establish and maintain therapeutic relationships with patients/families and provides support following established care plans; greet patients/families, assist with storage of personal belongings and creation of a safe/comfortable environment, including fostering a culture of patient and staff safety. The health care worker maintains confidentiality and respect for the patient’s rights and privacy.
• Provide personal care to patients such as bathes, showers, grooms, dresses, assists with oral hygiene and toileting needs, maintains skin by applying creams and ointments as applicable, serving meals and assisting with feeding patients as required; ensures dietary needs are met.
• Perform nursing care functions as applicable such as ensuring they know the Kardex, risk triggers and signature behaviors, nursing care plans of any and all patients they are assigned to and the unit milieu. Communicate reports and records in the patient chart, any patient behaviors’ of concern including patient verbal or physical aggression, or violence to the nurse.
• Respond to call bells/alarms by alerting the appropriate health care team member and/or assisting as necessary. Respond to emergent situations by calling appropriate code and assisting care team in accordance with unit/program guidelines.
• Observe and monitor patient progress and behavioral changes and reports significant observations such as discomfort and/or pain, or condition/ complaints and/or accidents, which the patient reports and feedback from the patient into the care planning progress to the Registered Nurse or designate; as applicable.