Health Center Practice Manager at NORTHERN COUNTIES HEALTH CARE INC

Newport City, Vermont, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Management, Communication Skills, Team Development, Financial Analysis, Problem Solving, Confidentiality, Computer Skills, Patient Care, Regulatory Compliance, Staff Supervision, Quality Assurance, Budget Management, Recruitment, Training, Performance Evaluation, Operational Efficiency

Industry

Medical Practices

Description

Job Summary: The Health Center Practice Manager oversees the daily operations of a health center, ensuring efficient and high-quality patient care, while also managing staff, budgets, and compliance with regulations. Supervisory Responsibilities: This position has supervisory oversight for a number of roles including medical receptionists, medical assistants and nursing staff. Essential Job Functions/Responsibilities: Management * Maintain communication and collaboration between administrative staff and Senior Leadership * Participate in the problem solving and decision making processes for the management of day-to-day health center operations. * Represent the Health Center and NCHC to the public, serving as coordinator and liaison for resolution of health center * administrative issues and problems. Supervision * Supervise and conduct performance evaluations at least annually direct reports. Provide input as appropriate for evaluation of other staff. * Coordinate administrative staffing, assignments and activities. * Recruit, hire (with approval of Director of FQHC Operations), orient, and train supervised staff; participate in orientation of other staff as appropriate. Systems Maintain oversight, management, working knowledge, and coordination of the following systems: * Patient Registration – collection and accurate entry of patient demographic and billing data * Appointment Scheduling – maximizing efficiency and productivity while meeting the clinical needs of patients * Medical Records – accurate and timely filing of patient information; compliance with NCHC and regulatory guidelines for medical records; compliance with NCHC and regulatory guidelines for release of records. * Referrals - with appropriate clinical staff, maintain compliance with protocols for scheduling and tracking referrals. Other * With collaboration with the Director of FQHC Operations, develop and manage annual health center budgets. * Purchasing – Oversee and manage health center purchase of all supplies and equipment, process invoices. Ensure accurate and timely submission of relevant paperwork to NCHC for payment processing. * Payroll – Oversee the accurate and timely completion and submission of all health center staff time sheets. * Maintenance-In coordination with NCHC Facilities team, monitor and maintain the safety and maintenance schedules of medical equipment and lab materials. * Act as mentor to and for clinical and non-clinical staff. Encourages and participates in continual professional development and encourages staff to do the same. * Works to improve clinical practice that benefits the patient, as well as the organizational mission. Participates in Quality Assurance & Performance Improvement projects that improve patient outcomes and organizational efficiencies. Quality Assurance * Participate in the development, implementation, audit, and continuous evaluation and improvement of protocols, services and programs provided by the health center. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Position Qualifications: Education: Associate degree in Business or Health related field. (comparable experience in lieu of education will be considered). Experience: Minimum three years of administrative experience in a medical office setting, including one year supervisory experience. Experience with computer systems required; experience with computerized medical patient registration and billing systems preferred. This Practice Manager role will require an active license with experience in a clinical setting as an MA, RN, or LPN to support clinical operations. Knowledge and Ability: * Excellent management and communication skills (verbal and written). * Ability to work within and foster development of a team model of operations. * Ability to maintain positive and constructive interactions in working with the public and with staff at all levels of the organization. * Skilled in the management and analysis of financial, operational, and statistical data. * Able to work independently. * Skilled in handling multiple tasks and priorities. * Effective problem solving skills. * Must maintain a high level of confidentiality. * Must have proficiency in computer skills including, but not limited to email functions, spreadsheets, document processing and Electronic Medical Records. Typical Physical Demands: * Requires prolonged sitting, some bending, stooping and stretching. * Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. * Requires normal range of hearing and eyesight to record, prepare and communicate appropriately. * May require occasional lifting up to 50 lbs.

Responsibilities

The Health Center Practice Manager oversees daily operations, ensuring efficient patient care while managing staff and compliance. They also participate in problem-solving and decision-making processes for health center operations.