Job Ref: MAN2820
Branch: Bowfield Hotel Spa
Location: Bowfield Hotel Spa
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Part Time
Hours per week: 24
Posted date: 19/08/2025
Closing date: 21/09/2025
At Bowfield, our Health Club Receptionists are the heartbeat of the club – the first smile our members see in the morning and the friendly face that helps them throughout their visit.

• Opening the club and creating a positive first impression every day
• Greeting members and guests with genuine warmth and professionalism
• Delivering excellent customer service and resolving queries or complaints with care
• Assisting with membership administration and compliance tasks
• Handling bookings for classes, crèche, and Active Kids activities
• Answering calls and emails efficiently and with a personal touch
• Carrying out tours for new members and signing them up with enthusiasm
• Completing membership tasks using our systems with accuracy
• Supporting daily audits and ensuring compliance is maintained
• Keeping the club to the highest standards of cleanliness and presentation
• Taking pride in close-down and cleaning duties at the end of each shift