Health Club Supervisor - Babington House at Soho House & Co.

Frome, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

0.0

Posted On

08 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Organised, Proactive, Multitasking, Health & Safety, Fitness Knowledge, Spa Knowledge, Team Leadership, Booking Systems, Feedback Handling

Industry

Hospitality

Description

The Role… At Soho House, we are looking for a Health Club Supervisor, you will oversee the daily operations across the Health Club Spa, including Front of House, Fitness spaces, Racquet areas, and Wet Facilities. You’ll ensure members and guests enjoy a safe, seamless, and high-quality experience across all areas of the club. You will be a visible, hands-on leader, supporting your teams, maintaining high standards of service and presentation, and ensuring smooth day-to-day operations. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Soho Friends Membership 50% Team discount on Food & Drink, 7 days a week Staff Room Rates Health Cash Plan (option to up to 2 additional dependents) Dental Plan (option to add up to 2 additional dependents) Birthday Day Off after 1 years' continuous service Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Key duties… Oversee daily operations across reception, gym floor, studios, racquet courts, pool, kids’ pool house, changing rooms, steam, and sauna Lead and support the FOH, Lifeguard, Fitness Floor, and Racquet teams to deliver excellent member experiences Maintain high standards of health & safety, cleanliness, and presentation across all areas Work with Health Club Management on programming, timetables, and member engagement activity Support the delivery of social events and activities within the Health Club and racquet spaces Build strong relationships with other departments to ensure a seamless member journey Promote Soho House values and the Soho Ways through daily operations and team leadership What we are looking for... A successful Health Club Supervisor for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. Previous experience in hospitality, spa, fitness, or private members’ club environment preferred Strong customer service and communication skills Fitness/Spa qualification is highly desirable PPO qualifications is highly desirable. Organised, proactive, and able to multitask in a busy environment Knowledge of spa, fitness, or wellness services is desirable Confident using booking systems or reservation software Ability to handle feedback to achieve member satisfaction Ability to multitask and work in a fast-paced environment Ability to understand and follow written and verbal instructions Physical Requirements: Must be over the age of 18 Must be able to seize, grasp, turn and hold objects by hand Able to work on your feet for at least 8 hours Occasionally kneel, bend, crouch and climb as required

Responsibilities

Oversee daily operations across various areas of the health club, ensuring high standards of service and safety. Lead and support teams to deliver excellent member experiences and maintain cleanliness and presentation.