Building trusting relationships and completing holistic, person-centred assessments.
Helping people identify their own goals and develop realistic plans for achieving them.
Supporting self-management across areas such as emotional wellbeing, stress, sleep, physical activity, long-term health conditions, smoking, alcohol and other substance use, social connection, and healthy routines.
Teaching practical coping, problem-solving, and health-management skills.
Providing a mixture of warm handovers, booked appointments, active follow-up, outreach, and home-based support.
Reconnecting with people who have experienced barriers to accessing healthcare or have disengaged from services.
Helping patients and whānau navigate health, social, and community services.
Supporting people to carry out plans developed with their healthcare providers.
Contributing to walking groups, wellbeing groups, community activities, and other practice initiatives.
Working with practice information to identify unmet health needs, access barriers, and opportunities for proactive population-health support.
Developing new ideas collaboratively with the wellbeing and general practice teams.
Maintaining timely, clear, and accurate electronic health records.
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