Health Information Administration Assistant

at  Maryborough District Health Service

PERMANENT PART-TIME - 48 HOURS PER FORTNIGHT

Position Title: Health Information Administration Assistant
Reports To: Health Information Manager
Location: Maryborough District Health Service (MDHS)
Directorate: Finance & Corporate Services
Classification: HS1
Overview:
The Health Information Administration Assistant plays a key role in supporting the Health Information Management team by ensuring the accurate and efficient handling of patient information, contributing to overall patient care and community health outcomes. This position is central to maintaining the confidentiality and organisation of health records and involves collaborating with various departments to ensure that patient administration processes run smoothly.

Key Responsibilities:

• Assist the Health Information Manager with process improvements, including collaboration with departments such as Specialist Clinics, Allied Health, and Ward Clerks.
• Maintain confidentiality and ensure the accurate storage and retrieval of health records.
• Liaise with external entities, including VMO, GP clinics, and off-site storage contractors for health record management.
• Perform general administrative duties to support the efficient functioning of the department.

Qualifications & Skills:

Essential:

• Experience in a customer service or administration role.
• High level of discretion when handling confidential and sensitive information.
• Strong ability to work autonomously, demonstrating initiative and attention to detail.
• Excellent communication and customer service skills.

Desirable:

• Previous clerical experience in a healthcare environment.
• Familiarity with patient administration systems, such as iPM.
• Medical terminology qualifications or experience.

Employment Conditions:

• Award-based employment.
• 6-month qualifying period from the commencement date.

Opportunities for Growth:
This role provides a chance to engage with various healthcare professionals and departments, allowing for the development of valuable skills in health information management. It is suited for individuals looking to grow within the healthcare administration field while contributing to the local community.

• Assist the Health Information Manager with process improvements, including collaboration with departments such as Specialist Clinics, Allied Health, and Ward Clerks.
• Maintain confidentiality and ensure the accurate storage and retrieval of health records.
• Liaise with external entities, including VMO, GP clinics, and off-site storage contractors for health record management.
• Perform general administrative duties to support the efficient functioning of the department