HEALTH INFORMATION ANALYST

at  City of Toronto

Job ID: 52737
Job Category: Health Services
Division & Section: Toronto Paramedic Services, Program Development and Service Quality
Work Location: 50 Toryork Dr, Toronto, Ontario, M9L 1X6 (Hybrid)
Job Type & Duration: Full-time, Permanent Vacancy
Hourly Rate and Wage Grade: $39.14 - $42.88, Wage Grade 11
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 1
Posting Period: 22-Jan-2025 to 05-Feb-2025

JOB SUMMARY:

Reporting to the Commander, Community Safeguard Services, and under the guidance of the Superintendent, Community Medicine Program, the Health Information Analyst is responsible for co-ordinating the collection and retrieval of health data and analyses, and interpreting and communicating health information for managers, staff, and external agencies.

YOUR APPLICATION MUST DESCRIBE YOUR QUALIFICATIONS AS THEY RELATE TO:

• Post-secondary education in Statistics or the approved equivalent combination of education and/or experience.
• Extensive experience using statistical software (e.g. SAS, SPSS, R, Stata or Python, etc.).
• Experience using MS Office (e.g. Word, Excel, Access, etc.) and Visio, relational database management systems (e.g. Microsoft SQL Server, Oracle Database, MySQL, etc.) and business intelligence tools (e.g. Qlik, SAS Business Intelligence, Tableau, etc.).
• Experience working within hospital, urban health care, and/or paramedicine environment(s).

• Defines data needs and selects methods and procedures for collecting and analyzing health data for managers, staff and others. Orients staff to available databases and the use of health information in program development and evaluation.
• Responds to enquiries regarding information systems. Contacts departments and external agencies to obtain health related data.
• Provides in-service training to departmental staff in health information, demographics and computer applications.
• Designs data collection and survey instruments including coding formats, questionnaire design, data entry and storage.
• Designs and maintains departmental information systems and databases in consultation with manager and users. Develops procedures for user systems.
• Prepares and disseminates information reports and community health profiles based on analysis of existing or generated data for internal and external users.
• Writes and executes computer programs for analysis of data by using statistical software packages.
• Coordinates retrieval of health information and organizes, analyzes and interprets data.
• Designs and conducts surveys related to planning and evaluation of health programs.
• Provides support and consultation to divisional programs and services.
• Provides on-the-job instruction to clerical staff concerning the input, or preparation for input, of data.
• Researches, identifies and proposes new methods for collection and analysis of data.
• Utilizes a patient health record and reporting system, i.e. ePCR (electronic Patient Care Records) to support programs, working groups, project development and reporting.
• Conducts ongoing testing and quality assurance of external information systems to validate information, collection and extraction from the system. Identifies errors and makes recommendations for resolution.
• Develops strategies to overcome issues and resolve problems.
• Maintain documentation on all processes and manuals on the use of developed programs.
• Designs and produces thematic maps, charts and graphs using Geographical Information Systems (GIS) for call type, transportation decisions, program planning and evaluation of paramedic services.