Health Information Clerk at austinheal

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

58442.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collating, Preparing, Scanning, Patient Information Release, Reception Services, Uploading Information, Quality Checking, Process Improvement, Freedom of Information Requests, Transcription Services, Prioritization, Workload Organization, Healthcare Administration, Problem-Solving, Microsoft Office Suite, Confidentiality

Industry

Hospitals and Health Care

Description

Are you a current Austin Health employee?If yes, please log in to the Austin Health careers website via ‘Employee Login’ using your network login details to search, view and apply for all career opportunities available. • Health Information Services Clerk 2 days per week• $58,442 starting base + salary packaging + super (full time rate per annum (part timers pro rata)) Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. About the Medical Record ServiceThe Medical Record Service team is part of the broader Health Information Services department, which includes the Clinical Coding Service, Submissions Services, Corporate Records Service and Medical Record Services. It is a busy 24 hour service that plays a crucial role in the management, organisation, and dissemination of health-related data and information. It is critical this information is available to the right people and teams to deliver care to our patients, support our clinicians and external care providers. About the role As a Health Information Services Clerk, you will be involved in collating, preparing and scanning patient information to make it available for patient care. You will have the opportunity to interact with both internal departments and authorised external parties. You will also be involved in release of patient information to external healthcare providers in accordance with our release of information policy. Working with our Team to support patient care by making patient information available either by scanning paper documents or responding to requests for information from external organisations. This position's roster pattern is 9:00 to 17:06 Monday and Tuesday. A regular day will see you:   • Releasing of patient information• Reception services • Preparing and scanning paper patient information• Uploading information to receive in electronic format• Quality checking processes and identifying process improvement• Assisting with Freedom of Information Requests and / or Transcription Services About you To be successful in this role you’ll bring with you:• A commitment to Austin Health values: Our actions show we care, we bring our best, together we achieve, and we shape the future. • Ability to determine priorities and organise workload effectively and efficiently. • Experience in healthcare administration• Commitment to following procedures to ensure consistency in work practices. • Proven problem-solving skills and a commitment to ongoing improvement. • Entry level knowledge of computer products including Microsoft Office Suite (e.g., Word, Excel, and Outlook). • Understanding of the importance of confidentiality. • Demonstrated ability in providing customer service. • Possession of the following personal qualities: motivation, flexibility, initiative, professionalism, and reliability. Our benefits Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: • Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation. • A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program. • Onsite childcare at Austin Hospital, easy access via public transport and car parking options. • Mentoring and career development opportunities. Work with us! We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Sandra Ascenzo, Team Leader at Sandra.Ascenzo@austin.org.au or Jason Ewing, Team Leader - Jason.Ewing@austin.org.au Interested in finding out more about this opportunity? Read the position description for further details. Application closing date: Sunday 12 April 2026

Responsibilities

The role involves collating, preparing, and scanning patient information to ensure its availability for patient care, as well as releasing patient information to authorized external healthcare providers according to policy. Responsibilities also include reception services, quality checking processes, and assisting with Freedom of Information Requests.