EDUCATION/TRAINING

• High school diploma or equivalent education.
• Computer literacy and keyboarding skills required.

EXPERIENCE

• One year Health Information Management or customer service experience.
• Excellent communication skills.
• Excellent typing skills

• Understands and applies patient-level registration, update demographic information, and register discharged newborn.
• Assists with training and education of new team members.
• Assigns and distribute work among Birth Registrars.
• Assists HIM Management team with the quality assurance audits when needed.
• Acts as Notary Public witnessing signatures and certifying legal documents.
• Prepares, abstracts, and verifies birth log of the mother and newborn information from the medical record.
• Reviews Comprehensive Health Records for the background history of the parent/legal guardian and infant to complete Birth Certificate Questionnaire (BCQ).
• Assists parents with completing the Birth Certificate Correction/Paternity Amendment form when needed.
• Completes telephone interview with parent(s)/legal guardian(s) in timely and efficient manner; coordinate availability of Orlando Health’s Foreign Language interpreters for parent(s)/legal guardian(s) translation.
• Visits parents with completed birth certificate forms and informational packets for parents to review and sign.
• Confirms with non-legally married parents/legal guardians, the Acknowledgement of Paternity (AOP) forms have proper signatures and proper dates.
• Ensures birth information for the legal birth certificate are entered into the State of Florida’s Electronic Vital Registry System and are precise and complete.
• Completes all birth certificates and adjoining paperwork in a timely and efficient manner.
• Reviews birth certificates against paternity paperwork, when applied, to assure diligence.
• Reviews and proofreads birth certificate prior to sending them out to state registrar within the five-day deadline.
• Assists parent(s) completing the process for non-viable certificate.
• Updates baby’s name given by parent(s)/legal guardian(s) in the Comprehensive Health Record within timely manner.
• Screens patients for the Healthy Start Program.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
  Qualifications: